Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Salvia Set borders on thumbnailsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2022 at 5:42pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards,  NeuronThemes ykaro Neuron builder installation issueClosed   Travelosophy — A New Point of View   Updated June 8, 2022 at 2:47pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards giorgio sticky headerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2022 at 7:59am   3 Most recent comment from Neuron:Hi, Very glad to know that you've managed to solve it Feel free to ask for anything you need. Kind Regards giorgio remove PURCHASE fro the navigation bar/headerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2022 at 7:57am   3 Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards giorgio footer aspectClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 8, 2022 at 7:55am   2 Most recent comment from Neuron:Hi,The footer is made via widgets, so you have to set the footer widgets by going to Dashboard > Appaearnce > Widgets > Footer.But if you find it difficult to set up as in the Classic Agency demo, pl ... Salvia Portfolio pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 7, 2022 at 8:52pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Salvia Container widthClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 6, 2022 at 10:30am   3 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes 1martiniano Demo Import FailingClosed   Merope - Photography WordPress Theme   Updated June 6, 2022 at 10:29am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... danai InstallClosed   Otivar - Portfolio Theme for Creatives   Updated June 6, 2022 at 10:26am   2 Most recent comment from Neuron:Hi,You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Otivar Theme. I ... danai neuron activationClosed   Otivar - Portfolio Theme for Creatives   Updated June 6, 2022 at 10:26am   2 Most recent comment from Neuron:Hi,Can you please take a look at the following video tutorial on how to activate the license?You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'l ... Peter Product thumbnails are not visible in mobile cart viewClosed   Amina — Beauty and Skincare Shop   Updated June 3, 2022 at 2:24pm   2 Most recent comment from Neuron:Hi Peter,Can you please add the following code at Elementor Site Settings > Custom CSS, or at Appearance > Customize > Additional CSS. @media (max-width: 720px) {     .woocommerce-page table.cart ... l3aco Theme broke ElementorClosed   Amina — Beauty and Skincare Shop   Updated June 9, 2022 at 2:37am   57 Most recent comment from l3aco:It has been 5 days l3aco Mega Menu BrokenClosed   Amina — Beauty and Skincare Shop   Updated June 1, 2022 at 3:04pm   3 Most recent comment from l3aco: reuben_ross Installing the themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 1, 2022 at 8:07am   6 Most recent comment from Neuron:Hi,I've just solved that issue, can you please take a look at your site now?Feel free to ask for anything you need.Kind Regards Hoxton1 Importing Demo DataClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 31, 2022 at 9:01pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importe ...