Public Tickets
franzholstein
Mobile View for PortfolioClosed
Arteon — Multi-Purpose WordPress Theme
Updated February 26, 2022 at 12:03pm
6
Most recent comment from Neuron:Hi Patrick,Sorry for the misunderstanding, now I've added the following code at Appearance > Customize > Additional CSS, please take a look at it.
@media (max-width: 768px) {
.masonry .col- ...
l3aco
Default IssuesClosed
Amartha - Modern Elementor WooCommerce Theme
Updated February 25, 2022 at 8:06pm
2
Most recent comment from Neuron:Hi,Can you please attach any screenshot of the issue?Feel free to ask for anything you need.Kind Regards
artesdesign
how to change size of letters in portfolio filterClosed
Otivar - Portfolio Theme for Creatives
Updated February 25, 2022 at 8:05pm
2
Most recent comment from Neuron:Hi Anna,
Please go to the Style tab of the Portfolio element > Filters and there you can change the style of filters.
- https://ibb.co/vP7yX33
Feel free to ask for anything you need.
Kind Regards
cornybierer
navigationClosed
Merope - Photography WordPress Theme
Updated February 25, 2022 at 3:36pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
nicholaschia
No TemplatesClosed
Otivar - Portfolio Theme for Creatives
Updated February 25, 2022 at 1:23pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.We also saw that you've felt a one-star rate in Themeforest, that's a bit unfair for us ...
Karim
How long does support take?Closed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 24, 2022 at 9:00pm
6
Most recent comment from Neuron:Hi,We have lots of tickets and we're always trying to get back to you as soon as possible.Feel free to ask for anything you need.Kind Regards
parade-studio
Remove link decoration from logoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 24, 2022 at 2:42pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
danmulhearn
Demo content and elementor blocksClosed
Travelosophy — A New Point of View
Updated February 24, 2022 at 2:19pm
10
Most recent comment from Neuron:Hi @bureauEer,Can you please create a new ticket, so we can help you?Feel free to ask for anything you need.Kind Regads
Marc Dietenmeier
Demo ContentClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2022 at 7:42pm
4
Most recent comment from Neuron:Hi Marc,Okay, I'll attach here the XML file of the demo with images included, so you can import it by going to Dashboard > Appearance > Import Demo Data > Manual Import.Feel free to ask for any ...
Bronswick
DemoClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 23, 2022 at 6:13pm
5
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow we've missed your ticket.To add widgets to the Shop Sidebar, you have to go to Dashboard > Appearance > Widgets > Shop Sidebar, and there you can search for ...
Nickl
Gap at top of Portfolio pagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 22, 2022 at 6:27pm
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
ArneTeubel
Page loading in FirefoxClosed
Proton - Minimal Portfolio Theme
Updated February 22, 2022 at 3:45pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
colourinvasion
Logo not showingClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated February 21, 2022 at 10:06pm
3
Most recent comment from Neuron:Very glad to know that you've managed to solve itFeel free to ask for anything you need.
Kind Regards
Hafsa
MenuClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 21, 2022 at 8:15pm
13
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I saw that you're not using the Neuron Nav Menu element, so please go to the Elementor search element are, and search for ...
l3aco
CONTROL PANEL PROBLEMClosed
Amartha - Modern Elementor WooCommerce Theme
Updated February 21, 2022 at 7:08pm
4
Most recent comment from Neuron:Hi,Can we please close this ticket, as I've just responded to another ticket from you about this issue?Kind Regards