When importing a theme I get this error. I when over some comments and I can provide wp-admin credentials for you to import the theme for me. This is important. Thanks a lot!
An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/homepages/classic/projects-showcase.xml! Reason: 503 - Service Unavailable.
Thanks for your response. I tried both of your solutions:
1 - I reached out to my siteground hosting and they say that they need the logs from you guys to troubleshoot the issue.
2 - I tried to access the xml. file URL and I get a page full of numbers and letters (see attachment).
Can you please help me to solve this issue? I can provide wp-admin credentials for you to import the theme for me. This is really important. Thanks a lot.
All info is showing on the wp-back end! Thank you, guys.
Other question. I will be transferring this website soon to another domain. Do I need to have additional considerations or I should be able to transfer as normal? Thanks.
When importing a theme I get this error. I when over some comments and I can provide wp-admin credentials for you to import the theme for me. This is important. Thanks a lot!
An error occurred while fetching file from: https://neuronthemes.com/bifrost/demo-importer/homepages/classic/projects-showcase.xml!
Reason: 503 - Service Unavailable.
Attached files: error.png
Hi,
It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file.
- https://neuronthemes.com/bifrost/demo-importer/main-demo.xml
So there are two solutions.
1) Contact the hosting provider and explain the issue (503 issue in importing).
2) Save the file from main-demo.xml and go to Dashboard > Tools Import and import the file manually(XML file).
Feel free to ask for anything you need.
Kind Regards
Thanks for your response. I tried both of your solutions:
1 - I reached out to my siteground hosting and they say that they need the logs from you guys to troubleshoot the issue.
2 - I tried to access the xml. file URL and I get a page full of numbers and letters (see attachment).
Can you please help me to solve this issue? I can provide wp-admin credentials for you to import the theme for me. This is really important. Thanks a lot.
Attached files: error xml.jpg
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
Did you had a chance to get the 503 issue fixed? It still shows the same problem (see attachment)
Attached files: 503-issue.png
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just imported the demo data manually on your site, can you please take a look at it?
Feel free to ask for anything you need.
Kind Regards
All info is showing on the wp-back end! Thank you, guys.
Other question. I will be transferring this website soon to another domain. Do I need to have additional considerations or I should be able to transfer as normal? Thanks.
Hi,
You can normally move the site to another domain, I suggest you take a look at the following article on how to do it.
- https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-new-domain-without-losing-seo/
Feel free to ask for anything you need.
Kind Regards