Public Tickets
iamthelab
Interactive LinksClosed
Bifrost - Simple Portfolio WordPress Theme
Updated May 17, 2022 at 9:19pm
9
Most recent comment from Neuron:Hi,Unfortunately, for what you're wanting to achieve, that's the only solution, please let me know if you need help with anything else.Feel free to ask for anything you need.Kind Regards
mvejar
Plugin issuesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated May 17, 2022 at 9:18pm
2
Most recent comment from Neuron:Hi Marko,Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
Bifrost Theme Version 2.2.2
Neuron Core Plugin 2.1.6
You can update the theme direct ...
l3aco
Mega Menu BrokenClosed
Amina — Beauty and Skincare Shop
Updated May 16, 2022 at 9:42pm
17
Most recent comment from Neuron:Hi,
I am very sorry for the late reply, we were not working on the weekend, and it seems that I've missed your ticket before the weekend, I really apologize.
This can be caused by a plugin, can ...
crossman001
Web theme is buggy still.Closed
Dendrite - Creative Portfolio Theme
Updated May 16, 2022 at 9:36pm
4
Most recent comment from Neuron:Hi,
Can you please also attach the URL of your website so I can log in and check what's going on?
Feel free to ask for anything you need
Kind Regards
aabell03
Errors when trying to activateClosed
Manila - Portfolio WordPress Theme
Updated May 16, 2022 at 9:21pm
7
Most recent comment from Neuron:Hi @aabell03,We've already responded to the ticket that you've created.Feel free to ask for anything you need.Kind Regards
GiorgioBaruffi
Installation and first configClosed
Floona - Minimal Photography Theme
Updated May 16, 2022 at 4:56pm
2
Most recent comment from Neuron:Hi,You can activate the license of the theme by going to Dashboard > Neuron > License, please check the following video tutorial for more.-Video Tutorial.Feel free to ask for anything you need.Kind ...
aabell03
Can't activate licenseClosed
Manila - Portfolio WordPress Theme
Updated May 15, 2022 at 10:08pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
despimayes
Cart Icon in HeaderClosed
Amartha - Modern Elementor WooCommerce Theme
Updated May 13, 2022 at 9:28pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
l3aco
Saving posts for readersClosed
Amina — Beauty and Skincare Shop
Updated May 13, 2022 at 9:23pm
2
Most recent comment from Neuron:Hi,Can you please try it via the following plugin, please let me know if you need help in setting it up.- https://wordpress.org/plugins/read-me-later/Feel free to ask for anything you need.Kind Regar ...
treelady
How can I style links for <p> tags ONLY?Closed
Bifrost - Simple Portfolio WordPress Theme
Updated May 13, 2022 at 8:08pm
2
Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS?
.elementor-widget-text-editor a {
text-decoration: unerline;
}Feel free to ask for anything you need.Kind ...
keyiliuu
How to get the sidebar itemsClosed
Manila - Portfolio WordPress Theme
Updated May 12, 2022 at 10:04pm
2
Most recent comment from Neuron:Hi,It's a popup that will open the side header, you can check the following article about the popup builder, it also includes a video tutorial.- https://neuronthemes.com/features/popup-builder/F ...
lolabitty
drop down menuClosed
Mango - Portfolio for Creative
Updated May 12, 2022 at 9:55pm
2
Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
Noelle
DemoClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 12, 2022 at 9:45pm
8
Most recent comment from Neuron:Hi Noelle,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
Jason Perperis
Portfolio pages in mobile glitchClosed
Merope - Photography WordPress Theme
Updated May 11, 2022 at 4:34pm
5
Most recent comment from Neuron:Hi Jason,
I've managed to solve that by adding the following code at Elementor > Site Settings > Custom CSS.
@media (max-width: 1279px) {
.l-neuron-grid__item {
position: relative !i ...
netskin
Swiper is not definedClosed
Merope - Photography WordPress Theme
Updated May 10, 2022 at 1:55pm
2
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we were on holiday and just got back to work, we'll try to cover as much as possible from now.Can you please provide me with your wp-admin, I will have ...