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Public Tickets

Bronswick Tabs to accordion (Woocommerce)Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 28, 2022 at 7:53pm   11 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just re-imported the Guava demo, please take a look at it now.Feel free to ask for anything you need.Kind Regards chas68 Neuron BuilderClosed   Travelosophy — A New Point of View   Updated February 28, 2022 at 7:26pm   2 Most recent comment from Neuron:Hi,Can we help you with anything?Kind Regards artesdesign adding frames to gallery picturesClosed   Otivar - Portfolio Theme for Creatives   Updated February 28, 2022 at 7:18pm   2 Most recent comment from Neuron:Hi Anna,I am very sorry for the late reply, we were not working on the weekend.You can add the borders by adding the following code at the Gallery element > Advanced tab > Custom CSS. selector .m-neur ... franzholstein Mobile View for PortfolioClosed   Arteon — Multi-Purpose WordPress Theme   Updated February 26, 2022 at 12:03pm   6 Most recent comment from Neuron:Hi Patrick,Sorry for the misunderstanding, now I've added the following code at Appearance > Customize > Additional CSS, please take a look at it. @media (max-width: 768px) { .masonry .col- ... l3aco Default IssuesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 25, 2022 at 8:06pm   2 Most recent comment from Neuron:Hi,Can you please attach any screenshot of the issue?Feel free to ask for anything you need.Kind Regards artesdesign how to change size of letters in portfolio filterClosed   Otivar - Portfolio Theme for Creatives   Updated February 25, 2022 at 8:05pm   2 Most recent comment from Neuron:Hi Anna, Please go to the Style tab of the Portfolio element > Filters and there you can change the style of filters. - https://ibb.co/vP7yX33 Feel free to ask for anything you need. Kind Regards cornybierer navigationClosed   Merope - Photography WordPress Theme   Updated February 25, 2022 at 3:36pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes nicholaschia No TemplatesClosed   Otivar - Portfolio Theme for Creatives   Updated February 25, 2022 at 1:23pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.We also saw that you've felt a one-star rate in Themeforest, that's a bit unfair for us ... Karim How long does support take?Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 24, 2022 at 9:00pm   6 Most recent comment from Neuron:Hi,We have lots of tickets and we're always trying to get back to you as soon as possible.Feel free to ask for anything you need.Kind Regards parade-studio Remove link decoration from logoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2022 at 2:42pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes danmulhearn Demo content and elementor blocksClosed   Travelosophy — A New Point of View   Updated February 24, 2022 at 2:19pm   10 Most recent comment from Neuron:Hi @bureauEer,Can you please create a new ticket, so we can help you?Feel free to ask for anything you need.Kind Regads Marc Dietenmeier Demo ContentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2022 at 7:42pm   4 Most recent comment from Neuron:Hi Marc,Okay, I'll attach here the XML file of the demo with images included, so you can import it by going to Dashboard > Appearance > Import Demo Data > Manual Import.Feel free to ask for any ... Bronswick DemoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 23, 2022 at 6:13pm   5 Most recent comment from Neuron:Hi, Sorry for the late reply, somehow we've missed your ticket.To add widgets to the Shop Sidebar, you have to go to Dashboard > Appearance > Widgets > Shop Sidebar, and there you can search for ... Nickl Gap at top of Portfolio pagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 22, 2022 at 6:27pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes ArneTeubel Page loading in FirefoxClosed   Proton - Minimal Portfolio Theme   Updated February 22, 2022 at 3:45pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes