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Public Tickets

TheSevenLayers error on uploading demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 11, 2022 at 7:01pm   2 Most recent comment from Neuron:Hi,Can you please be more specific about what kind of error you faced when you tried to import the demo data?Anyway, I'm seeing that you've managed to import the demo already.Feel free to as ... TheSevenLayers Where is the pluginsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 11, 2022 at 7:00pm   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Appearance > Install Plugins, and there you'll find the required and recommended plugins to install.Feel free to ask for anything you need.Kind Regards Frankfeldman FOOTER NOT FOUNDClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 11, 2022 at 5:14pm   4 Most recent comment from Neuron:Hi,The Footer Contact template content is already in the template, but it's not visible as it has white color as the footer is on the dark mode.- https://ibb.co/3pRX2Hf- https://ibb.co/5vwwxWKFee ... Konrad Object from empty valueClosed   Dendrite - Creative Portfolio Theme   Updated January 10, 2022 at 6:33pm   2 Most recent comment from Neuron:Hi Konrad,I am very sorry for the late reply, we were not working on the weekend.Can you please install the following plugin and check it again.- https://wordpress.org/plugins/redux-framework/Feel fr ... bann79 Demo ImportClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 10, 2022 at 6:24pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Silentzealot 1. Cookies and Menu (popup) does not workClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated January 7, 2022 at 12:58pm   8 Most recent comment from Neuron:Thanks a lot for understanding.Kind Regards John Anderberg Neuron-dashboard not showing after installationClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 7, 2022 at 9:41am   26 Most recent comment from Neuron:Hi,Oh, sorry for that, I've just updated once again the code that I've added at Appearance > Customize > Additional CSS and now that's alright. /* Side Header Space */ @media (min-widt ... Sridhar991982 Error while activating themeClosed   Ginea - Modern WooCommerce Theme   Updated January 7, 2022 at 9:03am   4 Most recent comment from Neuron:Hi,All of the Ginea demos pages are grouped in the Giena Demo that you'll see at Dashboard > Neuron > Demo Importer, so you have to import it and it will come as a completed site.Feel free to as ... ateliermetaa Import DemoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 6, 2022 at 11:55am   8 Most recent comment from Neuron:Hi, I've just replied to your email. Feel free to ask for anything you need. Kind Regards Juneed Elementor display not workingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 6, 2022 at 8:26am   4 Most recent comment from Neuron:Hi Juneed,When you go inside of a product, please click on the Edit Translation at the admin bar, and there's the option to translate it.- https://ibb.co/RHv6hH3- https://ibb.co/3WF1j5X- https: ... Naïma Underwood Back to top buttonClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 5, 2022 at 1:26pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes furkangulenc Duplicate Project TemplateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 5, 2022 at 12:01pm   4 Most recent comment from Neuron:Hi,The plugin also works for projects(portfolios), all you have to do is to go to Dashboard > Settings > Duplicate Post > Permissions, and click on the portfolio box, and then save changes.- https: ... _bemarc reimbursementClosed   Otivar - Portfolio Theme for Creatives   Updated January 5, 2022 at 7:58am   4 Most recent comment from Neuron:Hi,We'll accept the refund as soon as possible.Kind Regards,NeuronThemes seanx24x Site content not loadingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated January 4, 2022 at 9:03am   2 Most recent comment from Neuron:Hi,Happy new year, we wish you all the best in 2022.Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ... Silentzealot 2. Where would you recommend installing a theme and developing a website if the client has a working website?Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated January 4, 2022 at 8:15am   2 Most recent comment from Neuron:Hi, We're so sorry for the late reply, we were on holiday and today we got back working, we'll cover as much as possible from now. Happy new year, we wish you all the best in 2022. The best ...