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Public Tickets

Maria Disable Neuron BuilderClosed   Otivar - Portfolio Theme for Creatives   Updated March 18, 2022 at 11:18am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes SkinEezy Theme ActivisionClosed   Amina — Beauty and Skincare Shop   Updated March 17, 2022 at 8:00pm   15 Most recent comment from Neuron:Hi,I'll talk with the team and tell them to accept the refund as soon as possible, sorry for this situation.Kind Regards mr_fede Interactive postClosed   Merope - Photography WordPress Theme   Updated March 16, 2022 at 10:38pm   8 Most recent comment from Neuron:Hi,I've just fixed it for mobile devices, please take a look at it now.- https://ibb.co/Gk6q1ZqAnd you can change the symbol by going to the Advanced tab of the element > Custom CSS, and at the c ... parade-studio Widgets errorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 16, 2022 at 9:52pm   4 Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow I've missed this ticket of yours.Please try to deactivate all plugins besides Elementor and Neuron Core and check if the issue is gone, also t ... melodygallipeau social iconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 15, 2022 at 10:39pm   6 Most recent comment from Neuron:Hi,If the admin top bar doesn't appear on your site, then go to Dashboard > Templates > Header and open on the Elementor's editor the header template that you're using on your site an ... chas68 General questions before I quit.Closed   Travelosophy — A New Point of View   Updated March 15, 2022 at 4:25pm   10 Most recent comment from Neuron:Hi,If you want to use it later, please just contact me and I'll help you immediately on setting it up.Feel free to ask for anything you need.Kind Regards parade-studio Mobile testimonialsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 10:14pm   4 Most recent comment from Neuron:Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards parade-studio Mobile footerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 10:13pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jthiboutot Demo importerClosed   Kotona - Software and App Landing   Updated March 14, 2022 at 9:27pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. All of the demo pages are included in the Kotona Demo group, so you have to import it and every page will be imported inclu ... parade-studio Override "Prev" & Next" nav on portfolio pagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:37pm   8 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've managed to fix it just by adding the "bifrost" text-domain, now everything is alright.- https://ibb.co/QPxRrWyFeel ... parade-studio Show sticky header on mobile subpagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:35pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can set the same header for the entire site by going to Dashboard > Appearance > Customize > Header > Layout.Feel free to ... parade-studio Bug on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:32pm   2 Most recent comment from Neuron:Hi @parade-studio,I am very sorry for the late reply, we were not working on the weekend.I've just checked it on my device, and everything seemed to be alright, have you tested it on another devi ... whittakerbianca Hide Product Titles on Specific PageClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 11, 2022 at 10:29pm   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Product > Categories > Click on the Edit button of a category, then scroll down to the category options, and at the title option set it to "No Title".- https://ibb.co/VN ... whittakerbianca Remove 'Prev' and 'Next' links on category and product pagesClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 11, 2022 at 3:02pm   4 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .tax-product_cat .o-pagination .o-pagination__arrow { display: none !important; } .o-pagination ul.o-paginati ... parade-studio Error message phpClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 10, 2022 at 10:41pm   2 Most recent comment from Neuron:Hi,Can you please take a look at the following articles on how to fix it?- https://kinsta.com/blog/resource-limit-is-reached/- https://wphosting.com.au/support-article/508-resource-limit-is-reachedFee ...