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Public Tickets

bann79 Products Not Showing On MobileClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 31, 2022 at 1:39pm   3 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Very glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards sacha_rk Social media setting in HamburgerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 28, 2022 at 10:16pm   4 Most recent comment from Neuron:Hi Sacha,Please open that header template on Elementor's editor, then click on the navigator icon and find the second section of the template, go to the Style tab of the section > Fixed and set t ... fucine WooCommerce: how to display categories and sub-categoriesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 28, 2022 at 10:03pm   35 Most recent comment from Neuron:Hi,First of all, hope that you're doing well.I don't really know why this ticket was again marked as read, this is the second time that this happened, and don't really know what to say, ... dimitrireimer Mouse over interactiv GridClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 27, 2022 at 10:21pm   2 Most recent comment from Neuron:Hi Dimitri,Your site is showing completely blank, we can't view it, can you please attach a screenshot of the issue so we can check it?- https://ibb.co/q7qPSFXFeel free to ask for anything you n ... marcodidonato Can't edit popup template in ElementorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated January 26, 2022 at 10:19pm   3 Most recent comment from Neuron:Hi,We're planning on releasing an update of the Neuron Builder plugin that will solve this issue, the update will be released this week or early next week, we'll let you know for anything.Fe ... ne1thEr Ylan Mobile: Menu + Forced ScrollClosed   Otivar - Portfolio Theme for Creatives   Updated January 26, 2022 at 10:00pm   6 Most recent comment from Neuron:Hi,We'll let you know about the update.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Chris Barrett Edit typed headingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 26, 2022 at 9:58pm   6 Most recent comment from Neuron:Hi Chris,I've just imported the demo content, can you please take a look at it?Feel free to ask for anything you need.Kind Regards Iam_Lorenzo 38465744-2714-4ffc-bfbf-59ecc0a0fcdaClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 26, 2022 at 9:52pm   4 Most recent comment from Neuron:Hi, If you have already decided not to use the Bifrost theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fe ... Karsten Hide Portfolio Categories on MobileClosed   Proton - Minimal Portfolio Theme   Updated January 25, 2022 at 1:53pm   4 Most recent comment from Neuron:Hi Karsten,Yes, you're right, sorry for that.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Naïma Underwood Gallery filters not workingClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 24, 2022 at 2:00pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... Naïma Underwood LightboxClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 21, 2022 at 11:14pm   4 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .mfp-zoom-in.mfp-ready.mfp-bg {     background: black;     opacity: 1 !important; } And, unfortunately, the ... Ergon Gervalla Can't activate licenceClosed   Kotona - Software and App Landing   Updated January 21, 2022 at 1:40pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Wondermakers Popup not workingClosed   Amina — Beauty and Skincare Shop   Updated January 20, 2022 at 9:45pm   2 Most recent comment from Neuron:Hi, We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Ele ... Naïma Underwood HeaderClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 19, 2022 at 9:07pm   4 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Naïma Underwood Portfolio page layoutClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 19, 2022 at 3:07pm   12 Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it.Feel free to ask for anything you need.Kind Regards