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Public Tickets

justwotravel Refound ThemeClosed   Travelosophy — A New Point of View   Updated March 9, 2022 at 7:25pm   8 Most recent comment from Neuron:Hi,Sorry but I can't reach the login page, no matter if I'm trying it with "wp-admin" or "wp-login.php", can you please take a look at this?- https://ibb.co/48RvjdcFeel free to ask for anyth ... creandovoy2021 Import demo error ArkhitektonClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 9, 2022 at 7:24pm   4 Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards Violette Updates not showing on mobile devicesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 9, 2022 at 7:22pm   4 Most recent comment from Neuron:Hi Violette,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards parade-studio Portfolio featured image resizingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 9, 2022 at 3:58pm   6 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards parade-studio Google Maps on Contact PAgeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 9, 2022 at 3:57pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes creandovoy2021 cant find Neuron Core Plugin and error with one click demo importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 9, 2022 at 2:53pm   3 Most recent comment from Neuron:Hi,Can you please import it manually by going to Appearance > Import Demo Data > Manual Import, I've already attached the XML file of the demo content.Feel free to ask for anything you need.Kind ... chas68 Duplicating PostClosed   Travelosophy — A New Point of View   Updated March 8, 2022 at 10:19pm   10 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we weren't working at the weekend and somehow I've missed this ticket of yours.But anyway, I've already replied to another ticket by you for th ... Anna RefundClosed   Travelosophy — A New Point of View   Updated March 8, 2022 at 6:41pm   6 Most recent comment from Neuron:Hi, You can ask for a refund via the following link. - https://themeforest.net/refund_requests/new Feel free to ask for anything you need. Kind Regards treelady Portfolio & Blog Page Title AlignmentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 7, 2022 at 6:59pm   2 Most recent comment from Neuron:Hi,We've already responded to another ticket by you about this issue.Feel free to ask for anything you need.Kind Regards fudo jahic Square / WoocommerceClosed   Otivar - Portfolio Theme for Creatives   Updated March 6, 2022 at 2:51pm   9 Most recent comment from Neuron:Hi,To remove the custom cursor, we needed to remove some part from the neuron-functions.php file of the theme, so I've just logged into your site and removed it.Feel free to ask for anything you ... ccst30 MenuClosed   Otivar - Portfolio Theme for Creatives   Updated March 3, 2022 at 10:24pm   21 Most recent comment from Neuron:Thanks a lotFor sure I'll be back with a solution as soon as possible.Kind Regards melodygallipeau imagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 2, 2022 at 8:51pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards parade-studio Shorthand icon colorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2022 at 10:39pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards sormehazad Personal PortfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2022 at 10:24pm   4 Most recent comment from Neuron:Glad to knowKind Regards Nickl Different size gaps between portfolio imagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2022 at 8:13pm   8 Most recent comment from Neuron:Hi Nickl,I am very sorry for the late reply, we were not working on the weekend.I've just checked almost all of your portfolio items, and the gap between images was the same everywhere, can you p ...