Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

nicktod Req: Marker Control on Advanced Google Maps"Closed   Arteon — Multi-Purpose WordPress Theme   Updated May 27, 2022 at 8:55am   2 Most recent comment from Neuron:Hi, I'm so sorry for the late reply, I had to take a break yesterday for some personal reasons. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. ... jorehle Can't license NeuronClosed   Akko - Portfolio WordPress Theme   Updated May 25, 2022 at 9:59pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes andimartini Import only demo pagesClosed   Kotona - Software and App Landing   Updated May 25, 2022 at 8:44pm   4 Most recent comment from Neuron:Hi,I've attached the templates of the pages you've asked for, please import them by going to Dashboard > Tempales > Import Templates.Feel free to ask for anything you need.Kind Regards nicktod Turn off active hover on rolloverClosed   Arteon — Multi-Purpose WordPress Theme   Updated May 25, 2022 at 8:18pm   4 Most recent comment from Neuron:Hi,Unfortunately, at the moment, the only possibility to do it is via some CSS code, we'll check if we can include it as a feature in the upcoming updates, but at the moment, I can't say an ... gabealot Demo Importer page emptyClosed   Akko - Portfolio WordPress Theme   Updated May 25, 2022 at 8:15pm   6 Most recent comment from Neuron:Hi,You can find all of them by going to Dashboard > Pages.You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know ab ... awcoach Waugaman share buttons on blog page not working (3rd time)Closed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 24, 2022 at 9:53pm   4 Most recent comment from Neuron:Hi,I'm seeing that the following code was already added and the icons are displaying correctly. .sd-content ul li a.sd-button:before { font-family: 'Noticons'; }Feel free to ask for ... ailtonss Incompatibility between Elementor and plugins Neuron CoreClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 24, 2022 at 9:44pm   14 Most recent comment from Neuron:Hi,@BigEyes-Desig, okay, so can you please reach me via my email address: [email protected], I can help you from there.@ashliferguson, I'm seeing that I've already responded to a ticket ... loreg2 License Box MissingClosed   Manila - Portfolio WordPress Theme   Updated May 24, 2022 at 8:41am   18 Most recent comment from loreg2:Thank youKind Regards lokci problems with licensingClosed   Nikaia - Minimal & Creative WordPress Theme   Updated May 23, 2022 at 10:01pm   6 Most recent comment from Neuron:Hi,I've just logged into your site and all of the theme functions are working as excepted, please can you be more specific about the issue that you're having, and I'm so sorry that I ca ... Jeff Coker NavigationClosed   Akko - Portfolio WordPress Theme   Updated May 23, 2022 at 9:44pm   2 Most recent comment from Neuron:Hi Jeff Coker,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket of yours, please take a look at it.Feel free to ask for anything you ... delgal Elementor not loadingClosed   Otivar - Portfolio Theme for Creatives   Updated May 23, 2022 at 2:08pm   2 Most recent comment from Neuron:Hi,Can you please take a look at the following article on how to solve it?- https://docs.neuronthemes.com/article/456-how-to-fix-the-elementor-stuck-on-loading-screen-errorFeel free to ask for anythin ... michael_fury Difficulties using. ThemeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 22, 2022 at 9:52pm   2 Most recent comment from Neuron:Hi,We would love to help you on solving all the issues that you're facing with our Birost theme, so can you please provide me with your wp-admin, I will have a quick look to see what's going ... Céline Picto problemsClosed   Merope - Photography WordPress Theme   Updated May 22, 2022 at 9:49pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... Jack Crosby SetupClosed   Nikaia - Minimal & Creative WordPress Theme   Updated May 22, 2022 at 9:45pm   2 Most recent comment from Neuron:Hi Jack,I've just responded to another ticket of you about the issue, please take a look at it.Feel free to ask for anything you need.Kind Regards Ruben Boua Activating theme urlClosed   Amina — Beauty and Skincare Shop   Updated May 20, 2022 at 9:59pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes