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Public Tickets

parade-studio Mobile footerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 10:13pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jthiboutot Demo importerClosed   Kotona - Software and App Landing   Updated March 14, 2022 at 9:27pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. All of the demo pages are included in the Kotona Demo group, so you have to import it and every page will be imported inclu ... parade-studio Override "Prev" & Next" nav on portfolio pagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:37pm   8 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've managed to fix it just by adding the "bifrost" text-domain, now everything is alright.- https://ibb.co/QPxRrWyFeel ... parade-studio Show sticky header on mobile subpagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:35pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can set the same header for the entire site by going to Dashboard > Appearance > Customize > Header > Layout.Feel free to ... parade-studio Bug on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 14, 2022 at 5:32pm   2 Most recent comment from Neuron:Hi @parade-studio,I am very sorry for the late reply, we were not working on the weekend.I've just checked it on my device, and everything seemed to be alright, have you tested it on another devi ... whittakerbianca Hide Product Titles on Specific PageClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 11, 2022 at 10:29pm   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Product > Categories > Click on the Edit button of a category, then scroll down to the category options, and at the title option set it to "No Title".- https://ibb.co/VN ... whittakerbianca Remove 'Prev' and 'Next' links on category and product pagesClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated March 11, 2022 at 3:02pm   4 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .tax-product_cat .o-pagination .o-pagination__arrow { display: none !important; } .o-pagination ul.o-paginati ... parade-studio Error message phpClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 10, 2022 at 10:41pm   2 Most recent comment from Neuron:Hi,Can you please take a look at the following articles on how to fix it?- https://kinsta.com/blog/resource-limit-is-reached/- https://wphosting.com.au/support-article/508-resource-limit-is-reachedFee ... creandovoy2021 Cant edit header on responsiveClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 10, 2022 at 10:37pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes chas68 Homepage Rows / Cloud typographyClosed   Travelosophy — A New Point of View   Updated March 10, 2022 at 10:30pm   2 Most recent comment from Neuron:Hi,1) I've just responded to another ticket by you for this issue.2) You can install the following plugin, it will allow you to add the .otf font files.- https://wordpress.org/plugins/custom-fon ... Ancord2 Portfolio's categoriesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 10, 2022 at 9:20pm   26 Most recent comment from Neuron:Thanks a lot CarolinaSMART Demo importer issueClosed   Otivar - Portfolio Theme for Creatives   Updated March 9, 2022 at 10:54pm   6 Most recent comment from Neuron:Hi Carolina,I've attached there the XML file of the demo data, please import it by going to Dashboard > Tools > Import > WordPress Importer.Feel free to ask for anything you need.Kind Regards justwotravel Refound ThemeClosed   Travelosophy — A New Point of View   Updated March 9, 2022 at 7:25pm   8 Most recent comment from Neuron:Hi,Sorry but I can't reach the login page, no matter if I'm trying it with "wp-admin" or "wp-login.php", can you please take a look at this?- https://ibb.co/48RvjdcFeel free to ask for anyth ... creandovoy2021 Import demo error ArkhitektonClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated March 9, 2022 at 7:24pm   4 Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards Violette Updates not showing on mobile devicesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 9, 2022 at 7:22pm   4 Most recent comment from Neuron:Hi Violette,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards