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Public Tickets

Hesam Neuron builder UpdateClosed   Amina — Beauty and Skincare Shop   Updated April 20, 2022 at 1:45pm   6 Most recent comment from Neuron:Hi Tomi,The update will be released as soon as possible, I'll let you know about anything.Feel free to ask for anything you need.Kind Regards pedrocarvalhoozzio InstalaçãoClosed   Otivar - Portfolio Theme for Creatives   Updated April 20, 2022 at 12:19pm   13 Most recent comment from Neuron:Hi,I'll talk with the team about this refund, this will be accepted as soon as possible.Kind Regards ototote Got Incorrect JsonClosed   Proton - Minimal Portfolio Theme   Updated April 20, 2022 at 11:50am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Aweb-Digital Elementor Infinite loading screen conflict with Neuron Core PluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 9, 2022 at 3:36pm   3 Most recent comment from Neuron:Hi, We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out. So please make sure that you're running the latest Amartha ... careboll Zoom imagesClosed   Ginea - Modern WooCommerce Theme   Updated April 18, 2022 at 1:27pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, the Product Images element doesn't have the zoom-in feature, but you can add it by adding the following co ... Tiffany Contact formClosed   Otivar - Portfolio Theme for Creatives   Updated April 18, 2022 at 12:55pm   2 Most recent comment from Neuron:Hi Tiffany,I am very sorry for the late reply, we were not working on the weekend. Can you please take a look at the following article on how to set up the form element, it also contains a video tutor ... kaye3017 BLOG PAGE ERROR (SIDE AREA)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated April 18, 2022 at 12:53pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ... Despi Mayes Blog layouts not workingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 15, 2022 at 1:13pm   9 Most recent comment from Neuron:Hi Despi, I've added the following code at Appearance > Customize > Additional CSS, can you please take a look at your site now? .wow { visibility: visible !important; opacity: 1 !import ... l3aco Theme brokenClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 15, 2022 at 12:47pm   8 Most recent comment from Neuron:Hi,We've already responded to your ticket.Feel free to ask for anything you need.Kind Regards NewValley Unable to active themeClosed   Kotona - Software and App Landing   Updated April 14, 2022 at 10:18pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards waranyogesh Header navigation menu icon And Mouse hover typeClosed   Manila - Portfolio WordPress Theme   Updated April 14, 2022 at 12:42pm   19 Most recent comment from Neuron:Hi,2) Okay, I'll take a look at this and check what I can do to fix it, I'll let you know.3) Please go to the carousel settings of the Portfolio element and select the type of navigation t ... sleepdealerband Critical problem after All in One Import pluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 13, 2022 at 7:51pm   5 Most recent comment from Neuron:Hi,I've just imported the demo data on your site, can you please take a look at it?Feel free to ask for anything you need.Kind Regards vestafresh MenuClosed   Manila - Portfolio WordPress Theme   Updated April 13, 2022 at 7:41pm   6 Most recent comment from Neuron:Hi,I'm so sorry for the late reply. You should add some z-index to the header template as I've done in the attached screenshot and it will be displayed on top of all sections when you scroll ... Lisa Deboni Nav menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 12, 2022 at 6:16pm   2 Most recent comment from Neuron:Hi Lisa,We're releasing the update of the Neuron Core plugin tonight, which will make the theme compatible with the latest version of Elementor, and the menu will work then.I'll let you know ... nasirovramin Please Help meClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 12, 2022 at 3:15pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ...