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  Public Ticket #3081704
Theme customized not working anymore
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  • andimartini started the conversation

    Hey guys,

    for some reason, all of a sudden my theme customizer is only showing a fraction of the options that are usually available. Normally I can edit typography, the header and many more things. Now only 6 items appear!

    I need to make an important edit with it, so please help.


    Attached files:  Bildschirmfoto 2022-07-10 um 22.07.58.png

  •  870
    Neuron replied

    Hi,

    For all our Neuron themes especially those that are made via the Neuron Builder, we don't have custom theme options that usually can be found at Appearance > Customize. We don't have these options because our theme can be completely managed from Elementor. If you wish to assign a header to your site, with Neuron Core in this case, you must create the template and then go to Appearance > Customize to assign it to your website. But with Neuron Builder you can simply assign it from Elementor Template Display Conditions, and so on. The entire documentation is based on the capabilities of Neuron Builder. All the features included in this documentation are attributed to the powers of Neuron Builder.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and KotonaTheme.

    Feel free to ask for anything you need.

    Kind Regards


  • andimartini replied

    Wow such a lazy answer. Please compare this screenshot of my customizer with a website that just installed your theme! There are many options missing here on my side and its because of some bug with your code. So please fix it.

  •  870
    Neuron replied

    Hi,

    As we've told you, there are no theme options that can usually be found at Appearance > Customize, everything that you;ll see on the theme is editable with Elementor.

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and {THEME NAME} Theme.

    Feel free to ask for anything you need.

    Kind Regards