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Public Tickets

forumcreative WidgetsClosed   Arteon — Multi-Purpose WordPress Theme   Updated February 9, 2022 at 11:02pm   4 Most recent comment from Neuron:Hi,Very glad to know that you've manged to solve itFeel free to ask for anything you need.Kind Regards songbro demo import errorClosed   Travelosophy — A New Point of View   Updated February 9, 2022 at 10:41pm   3 Most recent comment from Neuron:Hi,We've already responded to another ticket of yours about this issue, can we close this ticket?Feel free to ask for anything you need.Kind Regards CHARLORIN show more buttonClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 9, 2022 at 2:01pm   8 Most recent comment from Neuron:Hi,Can you please create a new ticket, and we'll help you there?Feel free to ask for anything you need.Kind Regards fudo jahic Import Demo not workingClosed   Otivar - Portfolio Theme for Creatives   Updated February 8, 2022 at 10:32pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.Feel free to ask for anything you need.Kind Regards unbenevento1 Favicon don't workClosed   Otivar - Portfolio Theme for Creatives   Updated February 7, 2022 at 9:01pm   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please try to add the favicon by going to Elementor > Site Settings > Site Identity > Favicon.- https://ibb.co/YBh8dRsFeel f ... myeppo Add Category Text Above TitleClosed   Amina — Beauty and Skincare Shop   Updated February 7, 2022 at 7:05pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.It would take us lots of extra work and the theme doesn't support it, we could check for it in the future, but at the mom ... paulmanesco1 Import Demo errorClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 5, 2022 at 12:02am   12 Most recent comment from Neuron:Thanks a lot _joanarita Cannot activate the licenceClosed   Ginea - Modern WooCommerce Theme   Updated February 4, 2022 at 11:30pm   13 Most recent comment from Neuron:Hi,I'm seeing that you've imported the demo, but it wasn't imported correctly, can I reset your WP and then re-import only the Creative Furniture demo. Is there something that you don&# ... crossman001 dashboard not loadingClosed   Dendrite - Creative Portfolio Theme   Updated February 3, 2022 at 7:16pm   8 Most recent comment from Neuron:Hi,I've just checked your site and everything is displaying alright, please check the attached screenshots.- https://ibb.co/0ZsdbVL- https://ibb.co/pQdBGbcFeel free to ask for anything you need.K ... rdbecker Kotana - Only see one demo themeClosed   Kotona - Software and App Landing   Updated February 2, 2022 at 10:52pm   2 Most recent comment from Neuron:Hi,Can you please be more specific, as I can understand you are talking about the demo that you can see by going to Dashboard > Neuron > Demo Importer, so there you can see only one demo group that ... futuretester how do I edit Bifrost demo in ElementorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 2, 2022 at 10:46pm   2 Most recent comment from Neuron:Hi,After you import a demo page, you can edit it by going to Dashboard > Pages > and searching for that page that you've just imported to edit.Bifrost Theme Setup: First of all, you need to be s ... deolindacapitao Category filterClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 2, 2022 at 10:14pm   4 Most recent comment from Neuron:Hi,Under the query options of the post element, you can select from which categories you want to get posts from to display on the page, so then the categories will be automatically added to the filter ... donsonny Make a homepage like your portfolioClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 1, 2022 at 9:48pm   16 Most recent comment from Neuron:Hi,I'm seeing that you're not using the same header template on all pages, so please go to Dashboard > Appearance > Customize > Header > Template and select there the header template that ... carlobbb Hamburger menu not working on some pagesClosed   Ginea - Modern WooCommerce Theme   Updated February 1, 2022 at 9:43pm   4 Most recent comment from Neuron:Let us know for anything.Kind Regards Architect132 Slider revolutionClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated February 1, 2022 at 9:42pm   16 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. That can be easily achieved, you have the posts/portfolio elements that will allow you to display your items.I suggest you t ...