Okay

Public Tickets

tamsinallen Can't access Wp-adminClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 20, 2022 at 8:38am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please take a look at the following article on how to solve it.- https://kinsta.com/blog/err_connection_refused/Feel free to ... AbsoluteMan demo importClosed   Nikaia - Minimal & Creative WordPress Theme   Updated June 20, 2022 at 8:32am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... rasinansar Demo ImportClosed   Kotona - Software and App Landing   Updated June 20, 2022 at 8:28am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anyt ... Temi Owoade I have a complaintClosed   Amina — Beauty and Skincare Shop   Updated June 17, 2022 at 2:33pm   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes aquiveal The is issue with the font size.Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated June 17, 2022 at 7:18am   3 Most recent comment from Neuron:Hi,Can you please take another look at it, I've just fixed that issue and now the font size is changeable.Feel free to ask for anything you need.Kind Regards giorgio Logo instead of thesite name in headerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 16, 2022 at 10:07pm   14 Most recent comment from Neuron:Hi,I've just added the logo instead of the site title, can you please take a look at your site now.Feel free to ask for anything you need.Kind Regardsd l3aco Theme broke ElementorClosed   Amina — Beauty and Skincare Shop   Updated June 16, 2022 at 8:00am   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Gosia89444785865 Demo is not importingClosed   Akko - Portfolio WordPress Theme   Updated June 15, 2022 at 9:16pm   9 Most recent comment from Neuron:Hi,Please take a look at the following article, find the section that explains how to edit the "htaccess" file, and then do the changes that the article recommends, I believe that there's the is ... phonoline Trouble loading images in Wordpress postsClosed   Proton - Minimal Portfolio Theme   Updated June 14, 2022 at 7:36pm   10 Most recent comment from Neuron:Hi, This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by o ... Nickl Portfolio page not displayingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 14, 2022 at 7:34pm   15 Most recent comment from Neuron:Hi Nickl,I am very sorry for the late reply, we were not working on the weekend, and yesterday I've missed your ticket.Can you please take a look at your site now, I've just made some modifi ... gbadiag Import not finishingClosed   Manila - Portfolio WordPress Theme   Updated June 14, 2022 at 2:55pm   9 Most recent comment from Neuron:Hi @gbadiag,I saw that not all the settings have been changed as I've told you, so I've installed a plugin called "Custom PHP Settings" and made the changes that I mentioned in the previous ... svecdesign Svec Dropdown menu autoclosesClosed   Merope - Photography WordPress Theme   Updated June 22, 2022 at 8:35pm   3 Most recent comment from Neuron:Hi @svecdesign,I just saw that you've left a 4-star rating on ThemeForest, is there anything that you need help with, we would love to help you and improve that rating to 5-star.Feel free to ask ... Alessio header and footerClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 13, 2022 at 11:22am   2 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Gabi Proctor Portfolio grid se-upClosed   Proton - Minimal Portfolio Theme   Updated June 13, 2022 at 9:14am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.We can import the demo with the images included on your site, however, you do not have the right to use the photos included in ... caromarinoff Mobile theme demoClosed   Merope - Photography WordPress Theme   Updated June 13, 2022 at 8:56am   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just uploaded the SVG logo into your header template, please take a look at it.If you like our theme, please leave u ...