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  Public Ticket #3079757
Not able to update Elementor plug in WordPress
Closed

Comments

  •   inplico started the conversation
  •  869
    Neuron replied
    July 7, 2022 at 10:36pm

    Hi,

    Please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin.

    Arkhitekton Theme Version 1.3.0
Neuron Core Plugin 1.2.9

    You can update the theme directly on your dashboard, via the plugin below: 

    - https://envato.com/market-plugin/

    So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.

    Feel free to ask for anything you need.

    Kind Regards


  •   inplico replied privately
  •  869
    Neuron replied
    July 8, 2022 at 4:52pm

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   inplico replied privately
  •   inplico replied privately
  •  869
    Neuron replied
    July 11, 2022 at 10:02pm

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    No, I haven't made any changes on your site as I didn't have a chance to log in yet, is now everything alright?

    Feel free to ask for anything you need.

    Kind Regards


  •   inplico replied privately
  •   Neuron replied privately