When trying to install the Neuron Builder, I get this error message:
Installing Plugin: Neuron Builder
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
When going thru the dialog, I have the following message (please see first attached screenshot):
License Verification
Enable the Neuron Builder License Verification through Envato,
the verification will unlock various features of the theme.
I then found a folder with the Neuron Builder plugin inside, installed it manually and got another error message (please see second attached screenshot).
Is there a way to install this plugin properly?
Thanks for your help, Best regards, Aurélien Sooukian
Hi, Thank you. I already downloaded the neuron builder via the link you sent to other users who seem to have the same problem as me. I spent several hours yesterday just to try and install it and, even with the correct Envato Licence token and after pushing the "Save changes" button, the page remains the same. I downgraded Elementor / updated it / re-installed plugins, etc. Plus I cannot send you my credentials as the site is developed locally... Unfortunately, the install process / license verification is not smooth at all. Could you provide me with a solution? Regards, Aurélien
Thanks you for your fast response and support. Can you please elaborate on the steps you did to make it work in case I meet the same problem in the future? This way, I won't need to bother you with further questions. Thanks in advance, Best regards, Aurélien
I've just installed a fresh copy of the Neuron Builder plugin, and it worked, but don't worry as you won't face this issue ever again.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Ellada Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Hi,I just bought the Ellada theme.
Installing Plugin: Neuron BuilderWhen trying to install the Neuron Builder, I get this error message:
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
License VerificationWhen going thru the dialog, I have the following message (please see first attached screenshot):
Enable the Neuron Builder License Verification through Envato, the verification will unlock various features of the theme.
I then found a folder with the Neuron Builder plugin inside, installed it manually and got another error message (please see second attached screenshot).
Is there a way to install this plugin properly?
Thanks for your help,
Best regards,
Aurélien Sooukian
Attached files: Capture d’écran 2022-11-07 à 13.47.30.png
Capture d’écran 2022-11-07 à 13.53.04.png
I have the same problem.
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-1jMgaVRjzk
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you.
I already downloaded the neuron builder via the link you sent to other users who seem to have the same problem as me.
I spent several hours yesterday just to try and install it and, even with the correct Envato Licence token and after pushing the "Save changes" button, the page remains the same.
I downgraded Elementor / updated it / re-installed plugins, etc.
Plus I cannot send you my credentials as the site is developed locally...
Unfortunately, the install process / license verification is not smooth at all.
Could you provide me with a solution?
Regards,
Aurélien
Attached files: Capture d’écran 2022-11-08 à 07.26.51.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I've just fixed that issue with the license activation, please take a look at it now.
Feel free to ask for anything you need.
Kind Regards
Thanks you for your fast response and support.
Can you please elaborate on the steps you did to make it work in case I meet the same problem in the future?
This way, I won't need to bother you with further questions.
Thanks in advance,
Best regards,
Aurélien
Hi Aurélien,
I've just installed a fresh copy of the Neuron Builder plugin, and it worked, but don't worry as you won't face this issue ever again.
You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Ellada Theme.
If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Feel free to ask for anything you need.
Kind Regards
Got it, thanks a lot!
5-star review posted!
Regards
Thanks a lot