I'm very frustrated as none of the demos or templates have installed because I am unable to install the Neuron Builder. I have attempted completing the Theme Set Up numerous times and end up with this message:
License Verification
Enable the Neuron Builder License Verfication through Envato,
the verification will unlock various features of the theme.
When I try to install it manually under the PlugIn tab, I get this message:
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Plugin installation failed.
If the installation is already so stressful, I would like a refund please.
Thank you, I have installed the Neuron Builder plugin but now there is yet another issue. When using the Theme Setup process, this error message appears:
License Verification
Enable the Neuron Builder License Verfication through Envato,
the verification will unlock various features of the theme.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Sorry, I do not feel comfortable providing my wp-admin. I would like a refund. It also appears from the comments that I am not the only one experiencing such issues. I simply do not want to deal with these repeated glitches.
I'm very frustrated as none of the demos or templates have installed because I am unable to install the Neuron Builder. I have attempted completing the Theme Set Up numerous times and end up with this message:
License VerificationEnable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.
When I try to install it manually under the PlugIn tab, I get this message:
Installing Plugin: Neuron BuilderDownloading installation package from https://paperplanetravellers.com/wp-content/uploads/2022/11/neuron-builder.zip…
Unpacking the package…
Installing the plugin…
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Plugin installation failed.
If the installation is already so stressful, I would like a refund please.
Hi,
I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.
- https://we.tl/t-7eXIo6Xzp0
Feel free to ask for anything you need.
Kind Regards
Thank you, I have installed the Neuron Builder plugin but now there is yet another issue. When using the Theme Setup process, this error message appears:
License VerificationEnable the Neuron Builder License Verfication through Envato, the verification will unlock various features of the theme.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Moreover, when trying to import the demo, it just keeps spinning and the import is never completed.
I feel like there are issues at every step of the way.
Hi,
Can you please take a look at the following video tutorial on how to activate the License?
Video tutorial.
Feel free to ask for anything you need.
Kind Regards
Same problem here.
What is going on with this plugin please?
I've already watched that tutorial and activated my licence. The demos are still not importing. I'm fed up. I want a refund please.
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Sorry, I do not feel comfortable providing my wp-admin. I would like a refund. It also appears from the comments that I am not the only one experiencing such issues. I simply do not want to deal with these repeated glitches.
Hi,
If you have already decided not to use the Travelosophy, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards