Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

djsin Footer email submissionClosed   Lilium - Modern WooCommerce Theme   Updated November 5, 2022 at 11:17pm   2 Most recent comment from Neuron:Hi,I've just fixed that, please take a look at it.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes goncalomiller Mobile scrollClosed   Floona - Minimal Photography Theme   Updated November 4, 2022 at 11:32pm   8 Most recent comment from Neuron:Hi, Thanks a lot for sharing it, we'll look forward to implementing this in the future update of the Neuron Builder plugin. Feel free to aks for anything you need. Kind Regards jaimeafanador Portfolio item galleryClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 3, 2022 at 11:33pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Patricia Neuron Builder ErrorClosed   Floona - Minimal Photography Theme   Updated November 3, 2022 at 11:28pm   3 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-7eXIo6Xzp0 Feel free to ask fo ... syoon28 Cannot activateClosed   Minimo - Portfolio & Agency WordPress Themes   Updated November 2, 2022 at 11:07pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes jaimeafanador Error displayin menu barClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 2, 2022 at 10:49pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Wade InstallClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated November 2, 2022 at 10:49pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-7eXIo6Xzp0 Feel free to ask fo ... mortezaeem not active themeClosed   Asteria - Creative Portfolio WordPress Theme   Updated November 2, 2022 at 1:31pm   4 Most recent comment from Neuron:Hi, If you have already decided not to use the Asteria Theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fe ... Oleptika Problem to install Neuron BuilderClosed   Amina — Beauty and Skincare Shop   Updated November 1, 2022 at 11:43pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes estelleromeo License verificationClosed   Ginea - Modern WooCommerce Theme   Updated November 1, 2022 at 3:36pm   12 Most recent comment from Neuron:Hi, We've tried our best to fix this issue, but we're not finding the reason why this is happening, the only reason that I think this is happening is that your host is blocking requests in o ... Nikoleta Neuron Core / Builder not working / breaking the siteClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated November 1, 2022 at 11:59am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Robert Prado Portfolio LinksClosed   Floona - Minimal Photography Theme   Updated November 1, 2022 at 10:22am   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Craig Hero BannerClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 31, 2022 at 9:52pm   3 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes edwinspaink fatal errorClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 31, 2022 at 7:18pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mulbah Media Theme Broke DownClosed   Akko - Portfolio WordPress Theme   Updated October 31, 2022 at 2:36pm   2 Most recent comment from Neuron:Hi Joel,I saw that you were missing the Neuron Builder plugin, so I've just installed it on your site, now can you please take a look at the following video tutorial on activating the License? V ...