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Public Tickets

Chris Help!Closed   Torfa - Multi-Concept Agency Theme   Updated July 15, 2022 at 9:25pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response. I've already responded to that ticket, please take a look at it.Feel free to ask ... andimartini Theme customized not working anymoreClosed   Kotona - Software and App Landing   Updated July 15, 2022 at 9:21pm   4 Most recent comment from Neuron:Hi,As we've told you, there are no theme options that can usually be found at Appearance > Customize, everything that you;ll see on the theme is editable with Elementor.You can take a look at the ... Pietro Floris Drop Menu autoclosingClosed   Floona - Minimal Photography Theme   Updated July 15, 2022 at 9:07pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, and currently, I'm on holiday, so please expect a delay in response.I've just fixed that by adding the following code at the Menu widget > Advanced tab ... River Roger Demo importer issuesClosed   Kotona - Software and App Landing   Updated July 13, 2022 at 7:58am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes inplico Not able to update Elementor plug in WordPressClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 12, 2022 at 6:01pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Designwhore Demo ImportClosed   Otivar - Portfolio Theme for Creatives   Updated July 11, 2022 at 11:05am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend, and currently, I'm on holiday, so please expect a delay in response. Can you please provide me with your wp-admin, I wil ... Álvaro Medina License verificationClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated July 8, 2022 at 4:52pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes anuski78 Portfolio settingsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 8, 2022 at 4:04pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes sta2008 problem with installing the demo and more QClosed   Bifrost - Simple Portfolio WordPress Theme   Updated July 7, 2022 at 9:56pm   8 Most recent comment from Neuron:Hi,1) PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini ... Brandira There has been a critical error on this website. Please check your site admin email inbox for instructions.Closed   Akko - Portfolio WordPress Theme   Updated July 7, 2022 at 8:08am   7 Most recent comment from Neuron:Hi Brandira,I've just reset your site and re-imported the demo data, can you please take a look at it now?Feel free to ask for anything you need.Kind Regards Stelikas Cannot enable neuron builder licenseClosed   Nikaia - Minimal & Creative WordPress Theme   Updated July 6, 2022 at 9:02am   4 Most recent comment from Neuron:Hi,I'm so glad to know that you found the solution on your ownWe'll work on this so that it will never happen again.Feel free to ask for anything you need.Kind Regards Rafael Matera Elementor & Neuron Core PluginClosed   Torfa - Multi-Concept Agency Theme   Updated July 5, 2022 at 9:11am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards mbphotographe Error import demo dataClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated July 4, 2022 at 12:05pm   2 Most recent comment from Neuron:Hi Mickaël, I am very sorry for the late reply, we were not working on the weekend. It seems like your server is blocking the request to our server (503 error). So there are two solutions. 1) Contact ... goncalomiller Post navigation orderClosed   Floona - Minimal Photography Theme   Updated July 4, 2022 at 11:26am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The first post that you see on the dashboard is the latest post that you've created, so in fact, it is the last post, and ... mosegas Media Gallery marginsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated June 30, 2022 at 10:01pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards