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Public Tickets

parmanandjhamh Deprecated Notice by elementorClosed   Amina — Beauty and Skincare Shop   Updated January 24, 2023 at 11:59pm   9 Most recent comment from Neuron:Hi,Please take a look at the following video, we've just tested our theme with PHP 8, the latest WordPress, Elementor, and WooCommerce versions, and everything is working alright.- https://watch ... messinwitcha12 Unable to mimic portfolio project page from demoClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated January 24, 2023 at 10:45pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes messinwitcha12 Hi! I can't figure out how to get/recreate the Parallax Showcase.. dont see it in the predesigned BlocksClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated January 23, 2023 at 2:25pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes eli Error MessageClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 23, 2023 at 2:24pm   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New P ... comfortable19 Acceptance checkbox in formsClosed   Otivar - Portfolio Theme for Creatives   Updated January 23, 2023 at 2:23pm   4 Most recent comment from Neuron:Hi Veronika,I am very sorry for the late reply, we were not working on the weekend.I've just fixed the checkbox, please take a look at it now.Feel free to ask for anything you need.Kind Regards Alex Demo importer on minimo site is brokenClosed   Minimo - Portfolio & Agency WordPress Themes   Updated January 21, 2023 at 4:35pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards IRENE BAU MONTERO PROBLEMS AGAIN WITH NEURON CORE PLUGINClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 20, 2023 at 10:46am   12 Most recent comment from IRENE BAU MONTERO:Hello,On November 23, 2022 you told me that you would let me know as soon as you had a new update of the Amartha theme higher than 1.2.0. But I'm still waiting for you to let me know. How long do ... andstudiocontact activation LicenseClosed   Akko - Portfolio WordPress Theme   Updated January 20, 2023 at 10:03am   6 Most recent comment from Neuron:Hi @ileanadominicipai1, Can you please create a new ticket so we can provide you with help from there? Feel free to ask for anything you need.Kind Regards eli Error MessageClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated January 20, 2023 at 10:01am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Frontism how to Change URL Slug for Portfolio Type?Closed   Akko - Portfolio WordPress Theme   Updated January 20, 2023 at 9:52am   7 Most recent comment from Neuron:Hi Frontism,Thanks for sharing that, we'll take a look at it and include it in the upcoming updates.Feel free to ask for anything you need.Kind Regards edwinspaink portfolioClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated January 19, 2023 at 11:10am   4 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards cianmo ​My whole website was crushed when installing Neuron Builder.Closed   Akko - Portfolio WordPress Theme   Updated January 18, 2023 at 9:01pm   4 Most recent comment from Neuron:Hi,We'll accept the refund as soon as possible.Kind Regards zohraifli Urgent assistance needed: Issue with viewing demos and accessing Revolution sliderClosed   Otivar - Portfolio Theme for Creatives   Updated January 18, 2023 at 10:58am   2 Most recent comment from Neuron:Hi, I've just installed the Slider Revolution plugin on your site, and imported all the pre-made demo pages by going to Dashboard > Neuron > Demo Import. You can take a look at the Documentati ... djsin Single product page errorClosed   Lilium - Modern WooCommerce Theme   Updated January 16, 2023 at 9:51pm   4 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need. If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Jan Cap Demo content sliderClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated January 16, 2023 at 1:53pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards