Public Tickets
dalila
MANILA THEME NOT COMPATIBLEClosed
Manila - Portfolio WordPress Theme
Updated February 9, 2023 at 11:21pm
6
Most recent comment from Neuron:Hi,I've just checked your site, and the Manila theme is running all right with the latest version of WordPress, now all you need to do is to activate the Neuron license and continue with the demo ...
dalila
MANILA THEME NOT COMPATIBLEClosed
Manila - Portfolio WordPress Theme
Updated February 9, 2023 at 1:17pm
2
Most recent comment from Neuron:Hi,
What do you mean by the theme is not compatible, can you please be more specific about what issue are you facing?
Feel free to ask for anything you need.
Kind Regards
dalila
theme wont install in WordpressClosed
Manila - Portfolio WordPress Theme
Updated February 9, 2023 at 1:16pm
2
Most recent comment from Neuron:Hi,Please take a look at the following article on how to solve the issue.- https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-errorFeel free to ask f ...
edwinspaink
Custom FontClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 9, 2023 at 1:15pm
10
Most recent comment from Neuron:Hi Marek,The login admin is not working, do you mind taking a look at it?Please don't share the admin credentials on a public ticket, create a new private ticket instead as I've told you.Fee ...
Elle069
Demo not loading rightClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 9, 2023 at 1:06pm
3
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
messinwitcha12
Buttons links to Conectlio demo site instead of the project its linked out toClosed
Conlectio – A Creative Mimimal Portfolio & Agency Theme
Updated February 8, 2023 at 9:44pm
7
Most recent comment from Neuron:Hi,I've just fixed the issue, please take a look at your site now.Feel free to ask for anything you need.Kind Regards
Alexandre Nunes
import demo dataClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 7, 2023 at 10:49pm
4
Most recent comment from Neuron:Hi,Glad to know that you've managed to import the demo, so now you can go to Dashboard > Pages, and there you'll find all the demo pages of the Bifrost theme.For more, please check the docum ...
Oleptika
Cart brokenClosed
Amina — Beauty and Skincare Shop
Updated February 7, 2023 at 10:36pm
2
Most recent comment from Neuron:Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
ursulinke2
Theme is brokenClosed
Ellada - Elegant Photography Theme
Updated February 7, 2023 at 9:09pm
4
Most recent comment from Neuron:Hi,I've just fixed the issues, can you pleas take a look at your site?Feel free to ask for anything you need.Kind Regards
rbubion
Demo Import UnavailabeClosed
Otivar - Portfolio Theme for Creatives
Updated February 6, 2023 at 12:10am
4
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Yes, for sure, please use the following email: [email protected] free to ask for anything you need.
Kind Regards
MadeleineMF
TranslationClosed
Arica - Portfolio Theme for Creatives
Updated February 6, 2023 at 12:09am
17
Most recent comment from Neuron:Thanks a lot
Vincent Abrams
Refund RequestClosed
Ellada - Elegant Photography Theme
Updated February 3, 2023 at 1:24pm
2
Most recent comment from Neuron:Hi Vincent,
Can you please be more specific about what issues are you facing, if you could provide me with your wp-admin, I would be very glad to help you to solve the issues you're having?
Feel ...
Juan Villegas
VideoClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 3, 2023 at 12:17am
4
Most recent comment from Neuron:Hi Juan,Sorry for that, please check the following link.- https://prnt.sc/kUX0wavpftXWFeel free to ask for anything you need.Kind Regards
jthiboutot
Header not workingClosed
Kotona - Software and App Landing
Updated February 2, 2023 at 11:28pm
7
Most recent comment from Neuron:I've already fixed that, please check the other ticket.Kind Regards
jthiboutot
Header crash while elementor pro is activeClosed
Kotona - Software and App Landing
Updated February 2, 2023 at 11:24pm
6
Most recent comment from Neuron:Hi,Oh, sorry I didn't notice that, please take a look at it as I've just fixed that issue.Feel free to ask for anything you need.Kind Regards