I am very sorry for the late reply, we were not working on the weekend.
1) I've just removed that,
2) Can you please attach a screenshot of it?
3) In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover over the button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click on the template and the editor for that template will be opened where you can easily edit it.
Maybe I explained myself badly I know, in some pages (See screenshot 1) the footer does not appear correctly and ticks either by "default" or as I customized it but white without the black background. Furthermore, in the pages (see screen 2) both in the home and in the rest, the images are too high up, almost in line with the menu, which shouldn't be the case.
Finally, in the pages of the menu all the pages are seen crippled or too squashed almost to a single word per column (see the rest of the screens)
I have also just added the shop page to the menu and now on the home page it looks like in the picture, whereas if I go to the shop it looks right... Why?
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
ok, the footer is now arranged like the menu but the problem still remains that the title is always at the same height as the menu on some pages it is too marked... Also because in the pages now I get "back to portfolio", how can I remove it?
I tried to modify the menu because I wanted to make it a more homogeneous block, but when I make it black it always remains framed and maybe this way you can also better notice the problems with the titles. Finally, on the shop, how can I remove the titles and categories?
The categories are those still left in the shop (see screen 1 and 2) instead in the home there is still a white bar at the top between the menu and the browser header (see screen 3) finally I wanted to ask you if there was a way so that the menu ONLY on the mobile side appears with the hamburger menu while on the desktop side as it already appears
Perfect, thanks the only thing left is only the mobile side that the menu appears like the desktop instead I would like ONLY the MOBILE SIDE the hamburger menu to appear
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
As mentioned in the previous messages I have already updated the theme and plugins to the latest version... and I have already done as you said before or deactivate the plugins but the hamburger menu on the mobile side does not work... is it possible to fix this problem?
Hello, I migrated my site to a new domain and everything was ok but when I installed woocommerce the whole site totally broke.
The problems are:
how can i solve these problems?
Attached files: Screenshot 2023-01-19 alle 10.52.18.png
Screenshot 2023-01-19 alle 10.57.02.png
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
1) I've just removed that,
2) Can you please attach a screenshot of it?
3) In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them to different pages, so please hover over the button Edit with Elementor and see if there appears a header template. https://prnt.sc/ppaaad
Click on the template and the editor for that template will be opened where you can easily edit it.
- Video Tutorials about header builder.
Feel free to ask for anything you need.
Kind Regards
Maybe I explained myself badly I know,
in some pages (See screenshot 1) the footer does not appear correctly and ticks either by "default" or as I customized it but white without the black background.
Furthermore, in the pages (see screen 2) both in the home and in the rest, the images are too high up, almost in line with the menu, which shouldn't be the case.
Finally, in the pages of the menu all the pages are seen crippled or too squashed almost to a single word per column (see the rest of the screens)
Attached files: Screen 1.png
Screen 3.png
Screen2.png
Screenshot 2023-01-26 alle 11.31.05.png
I have also just added the shop page to the menu and now on the home page it looks like in the picture, whereas if I go to the shop it looks right... Why?
screen
news?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed the issues, please take a look at your site again, and tell me if that's alright.
Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
ok, the footer is now arranged like the menu but the problem still remains that the title is always at the same height as the menu on some pages it is too marked...
Also because in the pages now I get "back to portfolio", how can I remove it?
Attached files: Screenshot 2023-02-01 alle 11.38.02.png
Screenshot 2023-02-01 alle 11.37.56.png
Screenshot 2023-02-01 alle 11.38.07.png
Screenshot 2023-02-01 alle 11.38.25.png
I tried to modify the menu because I wanted to make it a more homogeneous block, but when I make it black it always remains framed and maybe this way you can also better notice the problems with the titles.
Finally, on the shop, how can I remove the titles and categories?
Attached files: Screenshot 2023-02-03 alle 15.13.51.png
news?....
Hi,
I've just fixed the header, and about the shop categories, can you please attach a screenshot of what you want to remove?
Feel free to aks for anything you need.
Kind Regards
The categories are those still left in the shop (see screen 1 and 2) instead in the home there is still a white bar at the top between the menu and the browser header (see screen 3) finally I wanted to ask you if there was a way so that the menu ONLY on the mobile side appears with the hamburger menu while on the desktop side as it already appears
Thanks
Attached files: 2.png
1.png
3.png
news?
Hi,
I've just fixed the header and the shop categories, please take a look at your site now.
Feel free to ask for anything you need.
Kind Regards
Perfect, thanks the only thing left is only the mobile side that the menu appears like the desktop instead I would like ONLY the MOBILE SIDE the hamburger menu to appear
news?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just fixed it, please take a look at your site now.
Feel free to ask for anything you need.
Kind Regards
thanks but it still doesn't work on the mobile side... If I click it doesn't work
news?
Hi,
This can be caused by a plugin, can you please go and deactivate all of the plugins besides those that are required by the theme and check if the issue is gone, if so, then activate them one by one until the issue is back, this will help you to find which plugin is causing this issue.
Feel free to ask for anything you need.
Kind Regards
I tried to do what you suggested but the problem is always the same...
news?
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
As mentioned in the previous messages I have already updated the theme and plugins to the latest version... and I have already done as you said before or deactivate the plugins but the hamburger menu on the mobile side does not work... is it possible to fix this problem?
news????
news???
NEWS????????
Hi,
I've already fixed the issue, please take a look at your site.
Feel free to ask for anything you need.
Kind Regards
only in the home, missing in all the rest of the pages though...
news??
Hi,
I am very sorry for the late reply, we were not working on the weekend.
Please take a look at your site as the menu is working now.
Feel free to ask for anything you need.
Kind Regards