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Public Tickets

Emmanuel Portfolio Item MasonryClosed   Proton - Minimal Portfolio Theme   Updated January 30, 2023 at 9:28am   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.With the wp-admin, I meant the login credentials (username and password), you can also create a user for me using our email: i ... malaure Demo import not workingClosed   Otivar - Portfolio Theme for Creatives   Updated January 30, 2023 at 9:27am   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes bigboytany Latest Work Loading SlowClosed   Otivar - Portfolio Theme for Creatives   Updated January 30, 2023 at 12:20am   2 Most recent comment from Neuron:Hi,I would suggest you three things about how to increase the speed of your website. 1) Compress images to lower resolutions and smaller image sizes. 2) Use a cacher(we use w3 total cacher). https:/ ... Sylah Installation problemsClosed   Ellada - Elegant Photography Theme   Updated January 29, 2023 at 11:41pm   15 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Sophia BeschwerdeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 29, 2023 at 11:36pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. If you have already decided not to use the Amartha, sure we'll accept a refund request, hope in the future our paths wi ... soulrider911 Blog Templates not workingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 29, 2023 at 11:11pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards tredjestat Can't update wpbakeryClosed   Dendrite - Creative Portfolio Theme   Updated January 29, 2023 at 12:06pm   40 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on, I've tried the last login credentials you sent, but it's requiring a code to log in. F ... soulrider911 how to change MenuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 28, 2023 at 12:18pm   2 Most recent comment from Neuron:Hi,In the theme you can either use the header that comes as default where you can upload the logo from Customizer and manage it from there or via Elementor where you can create headers and assign them ... Kiley Slow, laggy, not workingClosed   Ellada - Elegant Photography Theme   Updated January 28, 2023 at 12:17pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards andreamasullo Elementor doesn't keep editsClosed   Akko - Portfolio WordPress Theme   Updated January 28, 2023 at 12:15pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards andreamasullo Wrong placement of elementsClosed   Akko - Portfolio WordPress Theme   Updated January 28, 2023 at 11:52am   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards soulrider911 Icons in menu overlayClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 28, 2023 at 11:52am   2 Most recent comment from Neuron:Very glad to know, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes soulrider911 PHP ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 28, 2023 at 11:51am   4 Most recent comment from Neuron:Hello, I thought of your login credentials to your site so I can take a look at the issue. Feel free to ask anything you need. Greetings morvaan PHP problemClosed   Otivar - Portfolio Theme for Creatives   Updated January 26, 2023 at 10:38pm   2 Most recent comment from Neuron:Hi,Please take a look at the following article on how to solve that.- https://neuronthemes.com/how-to-fix-cannot-modify-header-information/Feel free to ask for anything you need.Kind Regards Stephane Vanaubel Neuron Core ProblemClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 26, 2023 at 3:49pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards