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Public Tickets

cismith Neuron BuilderClosed   Akko - Portfolio WordPress Theme   Updated October 31, 2022 at 7:57am   5 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-qnaxxMzmvx Feel free to ask fo ... samscde Licence Check not working!!Closed   Asteria - Creative Portfolio WordPress Theme   Updated October 31, 2022 at 6:15am   4 Most recent comment from Neuron:Hi,I've just fixed the issue, please take a look at your site now.Feel free to ask for anything you need.Kind Regards jaimeafanador Error importing demoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 28, 2022 at 1:57pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes dirksperling_ Neurom Dashboard not showing in WPClosed   Floona - Minimal Photography Theme   Updated October 28, 2022 at 10:17am   4 Most recent comment from Neuron:Hi,Please go to Dashboard and check if you see there the Neuron settings, if not, then it means that you're missing the Elementor plugin, so please make sure you've installed it also.The lic ... cismith Demo importingClosed   Akko - Portfolio WordPress Theme   Updated October 28, 2022 at 10:14am   4 Most recent comment from Neuron:Hi,It seems that you're also missing the Elementor plugin, which is required by the theme, so please install it.Feel free to ask for anything you need.Kind Regards wojciech127 problem with neuron core pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 27, 2022 at 11:54am   4 Most recent comment from Neuron:Hi,I saw that somehow you have installed the Neuron Builder plugin (probably you got it in another ticket that we sent to other clients).- https://ibb.co/86Zf6KNThe problem is that the Neuron Build ... MINGLE PROD activation licenceClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 27, 2022 at 10:51am   2 Most recent comment from Neuron:Hi,I'm seeing from the attached screenshot that you're missing the Neuron Builder plugin. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboa ... olgalbnv4 Theme ActivationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 25, 2022 at 3:38pm   10 Most recent comment from Neuron:Hi, It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted. Is there any page that you� ... Hugo (ashcom) header menuClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 3:38pm   19 Most recent comment from Neuron:Hi,I've just responded to that ticket of yours, please take a look at it.Feel free to ask for anything you need.Kind Regards Matt Reider form moduleClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 25, 2022 at 2:45pm   7 Most recent comment from Neuron:Hi Matt,I've just logged into your site and went to Dashboard > Neuron > License, I've just clicked on Activate License button and the license got activated and now you can use all the Neur ... chatusa We are in need of assistance in setting up the chatusdesign.com website interfaceClosed   Otivar - Portfolio Theme for Creatives   Updated October 25, 2022 at 1:44pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ... Matt Reider neuron builder pluginClosed   Minimo - Portfolio & Agency WordPress Themes   Updated October 25, 2022 at 12:20pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Eddie_M PortfolioClosed   Crate - Minimalist WordPress Theme   Updated October 25, 2022 at 11:26am   2 Most recent comment from Neuron:Hi Eddie,The images that you're seeing in the homepage, are the featured image of the portfolio items, to change them, you have to click on one of your portfolio items, then go to Edit Portfolio, ... djsin Plugin installation failedClosed   Lilium - Modern WooCommerce Theme   Updated October 25, 2022 at 12:54am   13 Most recent comment from Neuron:Hi, You need to show on the first shop page at least one product from each category, so,  when you change the order, on the page, there will be more products displayed from more categories, and the ... mblanch601 Unable to install Neuron Builder Plug inClosed   Travelosophy — A New Point of View   Updated October 24, 2022 at 8:39pm   5 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-27l9rhJE9m Feel free to ask fo ...