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Public Tickets

audreyboiteuxpro Elementor not working with OtivarClosed   Otivar - Portfolio Theme for Creatives   Updated March 14, 2023 at 10:47am   2 Most recent comment from Neuron:Hi, If you have already decided not to use the Otivar theme, sure we'll accept a refund request, hope in the future our paths will cross again. - https://themeforest.net/refund_requests/new Fee ... Jeff Coker Portfolio NavigationClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated March 13, 2023 at 10:52pm   24 Most recent comment from Neuron:Hi Jeff,I've just fixed it, please take a look at your site now.Feel free to ask for anything you need.Kind Regards phungbahungg Enable the Neuron Builder License Verfication through EnvatoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 13, 2023 at 12:13pm   20 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. You can mix the demos by importing a demo save the page that you want to use from that demo and resetting your WP, then impor ... florea demo not importedClosed   Otivar - Portfolio Theme for Creatives   Updated March 13, 2023 at 12:07pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please also attach the URL of your site so I can take a look at it?Feel free to ask for anything you need. Kind Regar ... elisabeth-zeller filter disfunctionClosed   Proton - Minimal Portfolio Theme   Updated March 13, 2023 at 12:07pm   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.@bpa0, please make sure that you're running the latest version of the Proton theme. Proton Theme Version 1.4.8 You can u ... gianni_tendina flatpickr translateClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 13, 2023 at 12:04pm   2 Most recent comment from Neuron:Hi John,I am very sorry for the late reply, we were not working on the weekend.Can you please attach a screenshot of the script that is not translated?Feel free to ask for anything you need.Kind Regar ... Albert Lam Testimonial Carousal - Infinite Loop BuggyClosed   Otivar - Portfolio Theme for Creatives   Updated March 10, 2023 at 9:44am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Alberto PortfolioClosed   Archzilla - Minimal Theme for Interior Design and Architecture   Updated March 10, 2023 at 9:44am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Antonin Kloubek Theme cannot be activatedClosed   Dendrite - Creative Portfolio Theme   Updated March 9, 2023 at 10:58pm   4 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards rauldeantonio Problems with the updateClosed   Asteria - Creative Portfolio WordPress Theme   Updated March 9, 2023 at 10:48pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards Xavi Undefined array key "media_gallery_offset_tablet"Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 9, 2023 at 10:44pm   4 Most recent comment from Neuron:Hi Xavi,I've already led the issue to the dev team, they'll take a look at it and check if there's something to be fixed.Feel free to aks for anything you need.Kind Regards Pakling Can i make the navigation bar sticky on scrolling?Closed   Minimo - Portfolio & Agency WordPress Themes   Updated March 7, 2023 at 11:13pm   8 Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow the ticket was marked as solved.I've just fixed the issue, please take a look at your site now.Feel free to ask for anything you need.Kind Reg ... webmastervr Background noiseClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated March 7, 2023 at 10:27pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you needAbout the background image, we've encoded the image, so the users don't have to upload it on their dashboard. If you like our t ... ElMoon2 Button translation and num. post per page / paginationClosed   Proton - Minimal Portfolio Theme   Updated March 23, 2023 at 9:24am   16 Most recent comment from ElMoon2:Hi,it would be great if you can help me.Thanks,Elena HerrMMO Error during installationClosed   Akko - Portfolio WordPress Theme   Updated March 6, 2023 at 10:50am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Pl ...