Okay
  Public Ticket #3342053
Cannot install theme
Closed

Comments

  • afthaz1 started the conversation

    I cannot see any option to enter purchase code, also i cannot install neuron theme. When i installed plugin manually, i cannot access dashboard

    Attached files:  Screenshot 2023-04-05 at 10.12.38 PM.png
      Screenshot 2023-04-05 at 10.24.34 PM.png

  • afthaz1 replied

    Also i cannot see the neuron editor plugin icon


  •  871
    Neuron replied

    Hi,

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • afthaz1 replied

    usernam - [email protected]
    password - Fastco@123

    Please setup the theme for me. i need to submit today to client. 

    Item Purchase Code:
    4639bf36-4d1d-4dfc-91cc-bf3d45ea8000

  • afthaz1 replied

    I cannot see any option to activate license. Can u please check

  •  871
    Neuron replied

    Hi,

    Can you please attach the URL of your site so I can log into it and check the issue?

    Feel free ti ask for anything you need.

    Kind Regards


  • afthaz1 replied

    helo, please update

  • afthaz1 replied

    Hello, please just install the them for me. 

  •  871
    Neuron replied

    Hi,

    I've just installed the Neuron Builder plugin on your site, can you please activate now its license?

    Can you please take a look at the following video tutorial on how to activate the License?

    Video tutorial.

    Feel free to ask for anything you need.

    Kind Regards


  • afthaz1 replied

    Hello, Can you tell me how did you fix it? 
    and also tell me howthe  to add new portfolio directly from dashboard, theres no option to add images, details etc.
    And i need one default template for portfolio, the template which is shown here https://fastcodubai.com/index.php/portfolio/soft-minimal-apartment/

  • afthaz1 replied

    Hello, please reply urgently. 

  • afthaz1 replied

    Hello, 

  • afthaz1 replied

    Hello, Can you tell me how did you fix it? 

    and also tell me howthe to add new portfolio directly from dashboard, theres no option to add images, details etc.

    And i need one default template for portfolio, the template which is shown here https://fastcodubai.com/index.php/portfolio/soft-minimal-apartment/

  •  871
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please take a look at the following video tutorial on how to create and edit a portfolio item?

    Feel free to ask for anything you need.

    Kind Regards


  • afthaz1 replied

    But there's no field to add images, client, location and description from the portfolio dashboard 

  •  871
    Neuron replied

    Hi,

    There are no fields to add content from the dashboard, that's because everything on or theme is edited with the Elementor, so you can open the portfolio items on Elemenotr and add anything you want.

    If you want to have only one layout for all your portfolio items, you can tell me which one, and I can help you to set it up.

    Feel free to ask for anything you need.

    Kind Regards