Okay
  Public Ticket #3345850
Demo Content
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Comments

  • AmerClear started the conversation

    How can I import the demo content?

    and 

    in the documentation there is no way to describe that 

  •  867
    Neuron replied

    Hi,

    Please take a look at the following article on how to import the demo data.

    - https://docs.neuronthemes.com/article/82-demo-importer

    Feel free to ask for anything you need.

    Kind Regards


  • AmerClear replied

    Hello,

    Thank you for your reply,

    I have solved the issue by downloading the latest version of Neuron Builder that I found on another thread.

    However, when trying to import the demo content by clicking the import button, it is not working and nothing happens

    Best regards,

    Attached files:  2023-04-12_15h15_30.png
      2023-04-12_15h15_12.png

  •  867
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   AmerClear replied privately
  •  867
    Neuron replied

    Hi Amer,

    I've just imported the demo data on your site, can you please take a look at it now?

    You can take a look at the Documentation of the theme, and also at the Video Tutorials, where you'll find anything you need to know about working with the Neuron Builder and Kotona Theme.

    If you like our theme, you can leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Feel free to ask for anything you need.

    Kind Regards


  • AmerClear replied

    Hello,

    Thank you for you support, can you tell me what is the steps to solve the issue?

    Best Regards,

  •  867
    Neuron replied

    Hi Amer,

    I am very sorry for the late reply, we were not working on the weekend.

    I was able to import the demo on the first try, it's possible that the issue was due to a technical problem or error that you experienced during the import process.

    It's also possible that there was a difference in the settings or configurations on your computer or network that caused the problem. For example, your computer might have a firewall or security setting that blocked the import process from completing successfully.

    Feel free to ask for anything you need.

    Kind Regards