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Public Tickets

Baz Your theme CRASHED my websiteClosed   Floona - Minimal Photography Theme   Updated October 20, 2022 at 10:06pm   13 Most recent comment from Neuron:Hi Baz, Please ask me for anything you need, I'll try my best to make your work with our Floona theme simpler. Feel free to ask for anything you need. Kind Regards TLuna Elementor PluginClosed   Floona - Minimal Photography Theme   Updated October 20, 2022 at 9:58pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... Francesca license verificationClosed   Travelosophy — A New Point of View   Updated October 20, 2022 at 3:30pm   2 Most recent comment from Neuron:Hi, Can you please take a look at the following video tutorial on how to activate the License? Video tutorial. Feel free to ask for anything you need. Kind Regards salmanahmad381 neuron-builder plugin is not supportedClosed   Amina — Beauty and Skincare Shop   Updated October 19, 2022 at 10:09pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... riczito Header issues after updateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 18, 2022 at 10:09pm   7 Most recent comment from Neuron:Hi,So sorry for the late reply, somehow the ticket was marked as solved.Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anythin ... Susanne Error in installation fileClosed   Floona - Minimal Photography Theme   Updated October 18, 2022 at 9:49pm   2 Most recent comment from Neuron:Hi, I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin. - https://we.tl/t-lU1StjCvtx Feel free to ask for ... Hugo (ashcom) NO FOOTER, NO HEADER, NO MENUClosed   Otivar - Portfolio Theme for Creatives   Updated October 18, 2022 at 12:41pm   24 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes malhotravarun Fatal errorClosed   Amina — Beauty and Skincare Shop   Updated October 18, 2022 at 12:28pm   6 Most recent comment from Neuron:Hi,I'm seeing that you've managed to import the demo data, is there anything else you need help with?Kind Regards dell95 Templates Main Page is not showingClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 17, 2022 at 2:29pm   4 Most recent comment from Neuron:Hi,You can set the homepage by going to Dashboard > Settings > Reading > Homepage.Feel free to ask for anything you need.Kind Regards derel Plugins showing errorsClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 17, 2022 at 2:16pm   5 Most recent comment from Neuron:Hi @dell95,We've already responded to your ticket, please take a look at it.Feel free to ask for anything you need.Kind Regards John Michael mobile optimizeClosed   Mango - Portfolio for Creative   Updated October 16, 2022 at 12:04am   2 Most recent comment from Neuron:Hi John,Please take a look at the theme documentation, you'll see there the option for the responsivity.- https://neuronthemes.com/documentation/mango/#line3_1Feel free to ask for anything you ne ... Mozno neuron posts pluginClosed   Otivar - Portfolio Theme for Creatives   Updated October 15, 2022 at 11:59pm   2 Most recent comment from Neuron:Hi Mozno, Can you please provide me with your wp-admin, I will have a quick look to see what's going on.If you add categories like logo and packaging designs and assign posts to these categories, ... boardzup Change Logo and Element on Homepage disappeared.Closed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 15, 2022 at 1:17pm   15 Most recent comment from Neuron:Hi,The header was not displaying because the other header templates had the same display conditions, so I've just removed the display of the other header templates and now everything is alright.I ... Paula Features bugClosed   Conlectio – A Creative Mimimal Portfolio & Agency Theme   Updated October 14, 2022 at 2:25pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes stage3gp Portfolio demo importClosed   Zaragoza - Creative Portfolio WordPress Theme   Updated October 14, 2022 at 1:51pm   2 Most recent comment from Neuron:Hi, Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for anything you need. Kind Regards