Please send me the Horizontal Slider as shown in the preview. Its one of the reasons that I bought the theme and it was shown in the preview so I think it's fair to include it when you sell it. The theme wasnt cheap, so I do excpect do get at least what so advertise for.....
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, as it should've been imported on your site when you've imported the demo data.
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
I am waiting to get the Horizontal slider for 10 days now. This theme has been nothing but an immense headache from the start and is clearly not working the way it is suppose to, could I please get my money back?
I've just tried all the wp-admin credentials you've attached one more time, but none of them is working, can you please provide me with a valid one so I can log into your site and fix the issues?
Could I please please please receive my money back
Apart from not being able to log in, it wasnt possible to receive the horizontal slider. Your collegue reset Wordpress and reinstalled the theme, but it didn´t work sadly, this was 2 weeks ago!
I am now too late with the deadline it has got no use, i have wasted enough energy and time!
Could you please remove the Theme and send back my money.
and there are already several neuron user registerd so I dont get it.
Hello,
Please send me the Horizontal Slider as shown in the preview. Its one of the reasons that I bought the theme and it was shown in the preview so I think it's fair to include it when you sell it. The theme wasnt cheap, so I do excpect do get at least what so advertise for.....
Hope that you can help as soon as possible!
Thank you,
Dalila
Attached files: Schermopname (697).png
Schermopname (696).png
Hi Diala,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, as it should've been imported on your site when you've imported the demo data.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
The wp-admin is not working, do you mind taking a look at it?
Feel free to ask for anything you need.
Kind Regards
Hi,
The login page is redirecting me to one.com, and the admin you've sent doesn't work.
- https://prnt.sc/qn6ebc8AKuMn
Feel free to ask for anything you need.
Kind Regards
Hi,
It seems that the demo wasn't imported correctly, can I reset your site and re-import the demo data, but notice that after the reset, everything will be deleted.
Is there any page that you've created that you don't want to lose because after the reset everything will be deleted? If you have any, please attach the URL here so I can save it on my device and then import it also.
Feel free to ask for anything you need.
Kind Regards
Hi, I have the same problem. How do I reset everything to install the demo again?
Hi guys,
@dalila, I've already fixed the issue, please take a look at your site now.
@maksrybicki, please take a look at your ticket as we've already responded to it.
Feel free to ask for anything you need.
Kind Regards
It's not fixed ...:( It looks off on my mobile, the demo from the preview should have been imported And the Horizontal Slider...
Attached files: Schermopname (728).png
Schermopname (599).png
one.com
I am waiting to get the Horizontal slider for 10 days now. This theme has been nothing but an immense headache from the start and is clearly not working the way it is suppose to, could I please get my money back?
Hi,
I've just tried all the wp-admin credentials you've attached one more time, but none of them is working, can you please provide me with a valid one so I can log into your site and fix the issues?
Feel free to ask for anything you need.
Kind Regards
What are you talking about, I double checked just logged in.
Hi,
Could I please please please receive my money back
Apart from not being able to log in, it wasnt possible to receive the horizontal slider. Your collegue reset Wordpress and reinstalled the theme, but it didn´t work sadly, this was 2 weeks ago!
I am now too late with the deadline it has got no use, i have wasted enough energy and time!
Could you please remove the Theme and send back my money.
and there are already several neuron user registerd so I dont get it.
Attached files: Schermopname (733).png
Hi,
If you have already decided not to use the Manila theme, sure we'll accept a refund request, hope in the future our paths will cross again.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards