Okay
  Public Ticket #3394385
Install issue
Closed

Comments

  • ronanquidu started the conversation
    June 16, 2023 at 3:55pm

    Hello,

    I have an issue when installing your theme. 

    As the neuron builder does not install automatically, i upload it manually with ftp client.

    Here is what I get when i activate the plugin:

    Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/neselii/kalasoma/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php:36
    Stack trace:
    #0 /home/neselii/kalasoma/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(36): ReflectionClass->getMethod('get_site_editor...')
    #1 /home/neselii/kalasoma/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php(56): NeuronModulesThemeBuilderDocumentsTheme_Document::get_site_editor_type_bc()
    #2 /home/neselii/kalasoma/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): NeuronModulesThemeBuilderDocumentsTheme_Document::get_create_url()
    #3 /home/neselii/kalasoma/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): ElementorCoreCommonModulesFinderCategoriesCreate->create_item_url_by_document_class('Neuron\Modules\...')
    #4 /home/neselii/kalasoma/wp-content/plugins/elementor/core/ in /home/neselii/kalasoma/wp-content/plugins/neuron-builder/modules/theme-builder/documents/theme-document.php on line 36

    Can you help me ?


  •  867
    Neuron replied
    June 16, 2023 at 5:04pm

    Hi,

    I've attached the latest version of the Neuron Builder plugin, install it by going to Dashboard > Plugins > Add New Plugin > Upload Plugin.

    - https://neuronthemes.com/api/plugins/neuron-builder.zip

    Feel free to ask for anything you need.

    Kind Regards


  • ronanquidu replied
    June 16, 2023 at 7:28pm

    Works now.

    Thank you

  •  867
    Neuron replied
    June 16, 2023 at 7:28pm

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards, NeuronThemes