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Public Tickets

Juneed Elementor works slowClosed   Amartha - Modern Elementor WooCommerce Theme   Updated September 14, 2021 at 6:59am   2 Most recent comment from Neuron:Hi,Can you please check the following article on how to fix it?- https://elementor.com/help/changes-dont-appear-online/Please let me know if you need further help.Feel free to ask for anything you ne ... chloeJh How to edit the interactive link demo?Closed   Otivar - Portfolio Theme for Creatives   Updated September 14, 2021 at 6:52am   18 Most recent comment from Neuron:Hi,1) The items that are currently displaying on the Interactive Links homepage are portfolio items, so if you want that the "Portfolio" item to send you to the "Simple Portfolio" demo page, you hav ... Wisdomrt theme is stuck in demoClosed   Ginea - Modern WooCommerce Theme   Updated September 13, 2021 at 7:12am   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.In our {Thenetheme (especially in our themes that are made via the Neuron Builder) we don't have custom theme options tha ... LeRoi3 Can't verifyClosed   Otivar - Portfolio Theme for Creatives   Updated September 11, 2021 at 9:22pm   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Pilar Terrón López headerClosed   Amartha - Modern Elementor WooCommerce Theme   Updated September 10, 2021 at 3:50pm   2 Most recent comment from Neuron:Hi,Unfortunately, I can't reach your website because of the coming soon mode, so can you please provide me with your wp-admin, I will have a quick look to see what's going on?Feel free to as ... meanranya Problem with appearanceClosed   Proton - Minimal Portfolio Theme   Updated September 10, 2021 at 1:02pm   17 Most recent comment from Neuron:Hi,Sorry for the late reply, somehow I missed your ticket.I've set the permalinks to post name by going to Settings > Permalinks, and now everything is alright.Feel free to ask for anything you n ... Lalo Ortega Activate Neuron BuilderClosed   Merope - Photography WordPress Theme   Updated September 10, 2021 at 7:15am   6 Most recent comment from Neuron:Hi,We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate i ... abhijeetkrishna Activating Neuron Builder Plugin causes 'critical error in Wordpress Installation' errorClosed   Merope - Photography WordPress Theme   Updated September 8, 2021 at 7:07am   3 Most recent comment from Neuron:Hi,So the issue is gone now, right?If it shows again, you can attach a screenshot of it, and we'll fix that issue immediately.Feel free to ask for anything you need.Kind Regards gphousing project posting templatesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 9:01am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes gphousing Please answerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:14am   2 Most recent comment from Neuron:Hi, We've just responded to your ticket, we apologize if our response is late, but we have lots of tickets, so we always try to cover as much as possible, and our responses were not delayed more ... aaqib101 Keep seeing this messageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:06am   8 Most recent comment from Neuron:Hi,Yes, so you have to start creating your portfolio items and editing them, I've edited one of them just to make sure that the changes are appearing.- https://prnt.sc/1rgnpbr- https://prnt.sc/ ... gphousing failed importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 6:00am   3 Most recent comment from gphousing:Yes, you may close this ticket. Thank u. carlobbb change demo styleClosed   Ginea - Modern WooCommerce Theme   Updated September 6, 2021 at 3:28pm   22 Most recent comment from Neuron:Hi, Very glad to know You can also take a look at the following video tutorial on how to edit a Single Product item. Feel free to ask for anything you need. Kind Regards thewebstylist Curious how we create this awesome header/menu styleClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 6, 2021 at 8:19am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, there isn't any video tutorial on how to create it, but I've attached here all the templates that ar ... intan1cm formClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 6, 2021 at 7:49am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm seeing that you've currently managed to solve it but just to make sure add the following code.So the "Budget" an ...