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Public Tickets

Lalo Ortega Activate Neuron BuilderClosed   Merope - Photography WordPress Theme   Updated September 10, 2021 at 7:15am   6 Most recent comment from Neuron:Hi,We use some functions which connect directly with Envato API to see if the user made the purchase or not, we know it's exhausting, we're working on something easier which would activate i ... abhijeetkrishna Activating Neuron Builder Plugin causes 'critical error in Wordpress Installation' errorClosed   Merope - Photography WordPress Theme   Updated September 8, 2021 at 7:07am   3 Most recent comment from Neuron:Hi,So the issue is gone now, right?If it shows again, you can attach a screenshot of it, and we'll fix that issue immediately.Feel free to ask for anything you need.Kind Regards gphousing project posting templatesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 9:01am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes gphousing Please answerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:14am   2 Most recent comment from Neuron:Hi, We've just responded to your ticket, we apologize if our response is late, but we have lots of tickets, so we always try to cover as much as possible, and our responses were not delayed more ... aaqib101 Keep seeing this messageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 7:06am   8 Most recent comment from Neuron:Hi,Yes, so you have to start creating your portfolio items and editing them, I've edited one of them just to make sure that the changes are appearing.- https://prnt.sc/1rgnpbr- https://prnt.sc/ ... gphousing failed importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 7, 2021 at 6:00am   3 Most recent comment from gphousing:Yes, you may close this ticket. Thank u. carlobbb change demo styleClosed   Ginea - Modern WooCommerce Theme   Updated September 6, 2021 at 3:28pm   22 Most recent comment from Neuron:Hi, Very glad to know You can also take a look at the following video tutorial on how to edit a Single Product item. Feel free to ask for anything you need. Kind Regards thewebstylist Curious how we create this awesome header/menu styleClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 6, 2021 at 8:19am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Unfortunately, there isn't any video tutorial on how to create it, but I've attached here all the templates that ar ... intan1cm formClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 6, 2021 at 7:49am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm seeing that you've currently managed to solve it but just to make sure add the following code.So the "Budget" an ... gphousing Change info in FooterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 6, 2021 at 7:27am   9 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm not sure if you've imported the templates that can be found at Appearance > Import Demo Data > Templates.- http ... Usiddiqui901 Importing demo contentClosed   Otivar - Portfolio Theme for Creatives   Updated September 6, 2021 at 7:20am   2 Most recent comment from Neuron:Hi Muneeb,I am very sorry for the late reply, we were not working on the weekend.All of the demo pages are included in the Otivar Main Demo, so you have to import it, and then you can choose the Home� ... Clay portfolio image sizeClosed   Crate - Minimalist WordPress Theme   Updated September 6, 2021 at 7:18am   12 Most recent comment from Neuron:You're welcome anytime,If you need further help, please let me know.Warmest Regards,NeuronThemes Gilbert No access pre-made templateClosed   Merope - Photography WordPress Theme   Updated September 3, 2021 at 7:43am   4 Most recent comment from Neuron:Hi Tanck, Can you please check the article below, also make sure that you're connected to the library. - https://elementor.com/help/the-template-library-is-empty/ Feel free to ask for anything ... carlobbb error installing themeClosed   Ginea - Modern WooCommerce Theme   Updated September 3, 2021 at 7:13am   3 Most recent comment from Neuron:Glad to knowFeel free to ask for anything you need.Kind Regards acidoverride Just renewed support but wont let me respond to older ticketsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 2, 2021 at 4:20pm   18 Most recent comment from Neuron:Hi,Okay, so I've removed the width that you've added at the page setting and added the following code at Appearance > Customize > Additional CSS. /* Shop Pages */ .woocommerce-cart .l-theme- ...