Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

artesdesign blurred logoClosed   Otivar - Portfolio Theme for Creatives   Updated September 30, 2021 at 8:14pm   6 Most recent comment from Neuron:Hi,If you go to Dashboard > Elementor > Settings > Advanced > and Enable Unfiltered File Uploads, it will allow you to upload SVG formats on Elementor.Feel free to ask for anything you need.Kind Rega ... Franck Laviéville Demo import - 503 errorClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 30, 2021 at 10:44am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes artesdesign Is there a template to list Clients/Partners logos?Closed   Otivar - Portfolio Theme for Creatives   Updated September 30, 2021 at 10:42am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Sheyie Elementor Template Block not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 29, 2021 at 10:49am   4 Most recent comment from Neuron:Hi Sheyie,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Amber Waugaman customizing footerClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 29, 2021 at 10:22am   2 Most recent comment from Neuron:Hi Amber,There's not an option that will allow you to do that, but you can provide me with an URL to your website, and we can check what we can achieve with some CSS code.Feel free to ask for a ... Amber Waugaman change size of hero on certain pagesClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 28, 2021 at 4:43pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes whittakerbianca Change HeaderClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated September 28, 2021 at 11:24am   4 Most recent comment from Neuron:Hi,Please open the header template on Elementor editor, then use the navigator to find the second section of the template, go to the Style tab > Hidden > and set it to off and edit the section, but pl ... whittakerbianca Demo ImportClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated September 28, 2021 at 11:15am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes chloeJh How to edit menu and page links?Closed   Otivar - Portfolio Theme for Creatives   Updated September 28, 2021 at 10:30am   22 Most recent comment from Neuron:Hi,You can ask for a refund and we'll accept itWarmest Regards,NeuronThemes Amsimm Remove product SKU, Cat, & TagClosed   Otivar - Portfolio Theme for Creatives   Updated September 28, 2021 at 10:26am   13 Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itIf you need further help, please let me know.Feel free to ask for anything you need.Kind Regards shiike Replace placeholder ImagesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 28, 2021 at 10:24am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes francofe Centered project titleClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 27, 2021 at 2:40pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Amber Waugaman logo not left justifiedClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 27, 2021 at 2:39pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards,NeuronThemes Wee Suan unable to import demoClosed   Ginea - Modern WooCommerce Theme   Updated September 27, 2021 at 10:31am   4 Most recent comment from Neuron:Hi,I saw that you're using an older version of the Neuron Builder plugin, so I've updated it to the latest version and now everything is alright, you can continue to import the demo data by ... Juneed Edit header and footerClosed   Amartha - Modern Elementor WooCommerce Theme   Updated September 27, 2021 at 9:27am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.How to edit the Header Template?In the theme you can either use the header that comes as default where you can upload the logo ...