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Public Tickets

slumdoggr Elementor icons not workingClosed   Ginea - Modern WooCommerce Theme   Updated November 11, 2021 at 12:59pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private replyFeel free to ask for anything you need.Kind Regards slumdoggr Neuron builder installed but not visibleClosed   Ginea - Modern WooCommerce Theme   Updated November 10, 2021 at 9:35pm   5 Most recent comment from Neuron:Very glad to know that you've managed to import the demo contentIf you need further help, please let me know.Warmest Regards,NeuronThemes Nathan Can't import Slider Revolution sliderClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 10, 2021 at 9:35pm   4 Most recent comment from Neuron:Hi Nathan,I'll attach here the latest version of the Slider Revolution plugin, so you can update it.Feel free to ask for anything you need.Kind Regards furkangulenc One Click Demo Import FailClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 9, 2021 at 9:03pm   9 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes acidoverride Why would certain styles be ignored on the front end but look perfectly fine in the Elementor editor?Closed   Bifrost - Simple Portfolio WordPress Theme   Updated November 9, 2021 at 8:43pm   9 Most recent comment from Neuron:Hi,I'm very glad to know that you've managed to solve the issueI'm also seeing that you've managed to fix the header template, as it has a black background as it was before.Feel fr ... julia wolff Mobile menu not showing on all pagesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated November 8, 2021 at 9:57pm   8 Most recent comment from Neuron:Hi, I saw that you were using another header template on these pages, but in the see header templates the responsive header section was missing, so I've copied it from the main header and pasted ... hi_jelmerhoffman_nl License Verification fill field not showingClosed   Otivar - Portfolio Theme for Creatives   Updated November 8, 2021 at 1:25pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please go to Dashboard > Neuron > License and there you can add your API Personal Token.- https://ibb.co/HhfpJCCFeel free to ... Jarrath Deliah Theme - Hero Image SettingsClosed   Merope - Photography WordPress Theme   Updated November 8, 2021 at 1:21pm   4 Most recent comment from Neuron:Hi Jarrath,I am very sorry for the late reply, we were not working on the weekend.I'm sorry if I haven't fully understood you, the hero image can be changed in the dashboard as I've tol ... olivier gamache Wpml compatibilityClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 5, 2021 at 1:44pm   2 Most recent comment from Neuron:Hi Olivier,The theme is fully compatible with the WPML plugin, but please make sure that you're running the latest version of the Arkhitekton theme and Neuron Core plugin. Arkhitekton Theme Versi ... faraway1215 ACF not on the left menu barClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 4, 2021 at 5:36pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, somehow I've missed your ticket.Please go to Dashboard > Appearance > Customize > General Settings > Custom Fields Panel and enable it.- https://ibb.co/k ... Ancord2 Single projectsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 3, 2021 at 7:50pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes INL Language translation - Cart SidebarClosed   Amina — Beauty and Skincare Shop   Updated November 3, 2021 at 2:22pm   4 Most recent comment from Neuron:Hi,All of these can translate with the "Say What" plugin, so can you please check the following screenshot on how to do it?- https://ibb.co/tw6BQvH - https://wordpress.org/plugins/say-what/ Feel fre ... wiscomsolutions Portfolio metro jumping up and down on mobileClosed   Otivar - Portfolio Theme for Creatives   Updated November 2, 2021 at 3:02pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes dosniner Page does not load at timesClosed   Thorium - Portfolio for Freelancers   Updated November 2, 2021 at 2:53pm   4 Most recent comment from Neuron:Hi,If you can provide me with your wp-admin so I can have a quick look at it, I believe we can fix this little issue together.Feel free to ask for anything you need.Kind Regards Vefhonnun Translate text in mini cartClosed   Amina — Beauty and Skincare Shop   Updated November 2, 2021 at 2:07pm   2 Most recent comment from Neuron:Hi Bjorgvin,You can translate it via the Say What plugin using the "neuron-builder" text domain.- https://ibb.co/tw6BQvH- https://wordpress.org/plugins/say-what/Feel free to ask for anything you need ...