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Public Tickets

Juneed Child theme not workinClosed   Amartha - Modern Elementor WooCommerce Theme   Updated December 22, 2021 at 3:34pm   5 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we're having lots of tickets, and somehow I've missed yours.I'm seeing that the header and footer are displaying alright now, but if it happens ... Angela One click demo import problemClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 22, 2021 at 2:11pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes rikenbakori Elementor ErrorClosed   Otivar - Portfolio Theme for Creatives   Updated December 22, 2021 at 1:45pm   7 Most recent comment from Neuron:Hi @rikenbakori,I'm so sorry for the late reply,I've just logged into your website and I've updated the Neuron Builder plugin to the latest version, so now the issue is gone.Feel free t ... lemonadv Problem with Mobile verisonClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 20, 2021 at 10:29pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Juneed My footer (elementor) not working (the childtheme)Closed   Amartha - Modern Elementor WooCommerce Theme   Updated December 20, 2021 at 10:13pm   3 Most recent comment from Neuron:Hi Juneed,I am very sorry for the late reply, we were not working on the weekend.We've already responded to another ticket by you about this case, so can we continue to talk there.Feel free to as ... BarbaraIC integración de JetSmartFiltersClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 20, 2021 at 7:45pm   4 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please try out the following plugin, we've tested it and it seemed to be compatible with the theme.- https://wor ... Webdesign etc. Where to choose shop product type layoutClosed   Amina — Beauty and Skincare Shop   Updated December 20, 2021 at 1:57pm   16 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Merry Christmas! Wishing you all the ... Carlos Haidamous header menu hoverClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 17, 2021 at 11:13pm   7 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes BarbaraIC Detail product content has dessapearsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 17, 2021 at 2:03pm   4 Most recent comment from Neuron:Very glad to knowIf you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes PixShake Remove portfolio item titleClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 16, 2021 at 8:40pm   2 Most recent comment from Neuron:Hi,The "title" in the screenshot that you've attached is the title of the image on the portfolio item when it is opened on the lightbox, so if you want to remove that, please add the following co ... Carlos Haidamous theme changesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 15, 2021 at 9:27pm   17 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes soulsonicdesign LightboxClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 15, 2021 at 9:26pm   3 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards nateslaughter Murray Demo and Header Import FailedClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 15, 2021 at 2:14pm   3 Most recent comment from Neuron:Very glad to know Feel free to ask for anything you need. Kind Regards nateslaughter Murray How to use pre-existing pagesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 15, 2021 at 2:13pm   3 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards Juneed Child theme is not installingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated December 13, 2021 at 1:18pm   3 Most recent comment from Neuron:Hi Juneed,I am very sorry for the late reply, we were not working on the weekend.Very glad to knowIf you need further help, please let us know.Warmest Regards,NeuronThemes