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Public Tickets

Vassilis1978 Image in the Search pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 4:35pm   8 Most recent comment from Neuron:Hi,We'll take a deep look into this issue to fix it because that option to add the hero image on the search page was added a long time ago, and there seems to be an error with it, but we'll ... Vassilis1978 Typed Heading ElementClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 3:49pm   4 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards mlunz wrong theme showing on published siteClosed   Merope - Photography WordPress Theme   Updated September 21, 2021 at 11:57am   6 Most recent comment from Neuron:Hi,Have you cleared the server cache, if it doesn't fix this after you clear the server cache, please contact your host providers and explain the issue.Feel free to ask for anything you need.Kind ... carlobbb Cart not coming out after purchaseClosed   Ginea - Modern WooCommerce Theme   Updated September 21, 2021 at 9:18am   11 Most recent comment from Neuron:You're welcome anytime,If there's anything else that I can help you with, please let me know.Warmest Regards,NeuronThemes iamthelab Remove underline from menu and linked header imageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 21, 2021 at 8:05am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Liz Grech can't install on staging siteClosed   Amina — Beauty and Skincare Shop   Updated September 21, 2021 at 7:33am   15 Most recent comment from Neuron:Hi Liz Grech, Every time that there's an update of the Nueorn Builder plugin, you'll see it on the dashboard, so sometimes you may have to go to Dashboard > Updates > Check for updates to ... Amber Waugaman bar below heroClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 20, 2021 at 3:58pm   2 Most recent comment from Neuron:Hi Amber,If you want to remove it from the entire site, you can do it by going to Appearance > Customize > Utility > Breadcrumb, or if you want to remove it only for that page, you have to go to Page ... intan1cm css is not functioning after updateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 20, 2021 at 2:51pm   6 Most recent comment from Neuron:Hi,I saw that you've set the border width to 1px.- https://prnt.sc/1syzu31So you can add the following code to Appearance > Customize > Additional CSS to make it 2px. .wpdevart_org_chart_contain ... Liz Grech import/use theme demo templatesClosed   Amina — Beauty and Skincare Shop   Updated September 20, 2021 at 7:36am   2 Most recent comment from Neuron:Hi Liz Grech,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on, because you can ... yolopolo Remove/customize green dot next to linksClosed   Merope - Photography WordPress Theme   Updated September 20, 2021 at 7:33am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The dot is added via some CSS code, so you can customize or remove it by going to the Advanced tab of the post element > Custo ... Sinan Mobile MenuClosed   Amina — Beauty and Skincare Shop   Updated September 20, 2021 at 7:27am   2 Most recent comment from Neuron:Hi Sinan,I am very sorry for the late reply, we were not working on the weekend.I'm already seeing that the mobile menu is displaying alright, so you have to click on that hamburger icon so the m ... George Georgiev elementor neuron builder widgetsClosed   Otivar - Portfolio Theme for Creatives   Updated September 17, 2021 at 7:10am   6 Most recent comment from Neuron:Hi George,Have you managed to solve it? I've just checked your website and all of the Neuron elements are working as excepted, also the license was activated.- https://prnt.sc/1sj72ls- https://p ... carlobbb loading speed and pluginsClosed   Ginea - Modern WooCommerce Theme   Updated September 16, 2021 at 11:16am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Usiddiqui901 importing demo contentClosed   Otivar - Portfolio Theme for Creatives   Updated September 16, 2021 at 7:22am   2 Most recent comment from Neuron:Hi,First of all, after you've installed the Otivar theme, you have to activate the license, so you have to do it by going to Dashboard > Neuron > License, for more, please check the following vid ... carvalhobernau custom fontsClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 15, 2021 at 4:11pm   2 Most recent comment from Neuron:Hi, First of all, you have to upload the font at Dashboard > Media, then you have to grab the shortcode and add it at Appearance > Customize > Typography > Custom Font, then the font will apply ever ...