Public Tickets
nasirovramin
Please Help meClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 12, 2022 at 3:15pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anythi ...
VehiceLab
Demo installer issuesClosed
Travelosophy — A New Point of View
Updated April 12, 2022 at 3:14pm
15
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Federico
Massive Issues during Activation and No Demo ThemeClosed
Kotona - Software and App Landing
Updated April 8, 2022 at 12:19pm
2
Most recent comment from Neuron:Hi Federico,I'm seeing that you already have activated the Neuron Builder plugin, the demo says that it's imported but something seems to have gone wrong, can I reset it and start from scr ...
bureauEer
Checkbox doesn't showClosed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 11:44am
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Lisa Deboni
color backgroundClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 8, 2022 at 10:25am
10
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Thomas Erlandsen
Elementor not loadClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated May 9, 2022 at 3:09pm
6
Most recent comment from Neuron:Hi,
We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out.
So please make sure that you're running the latest Arkhitek ...
Maria
Import "Clean Shop"Closed
Otivar - Portfolio Theme for Creatives
Updated April 8, 2022 at 8:39am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Lisa Deboni
nav menuClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 7, 2022 at 3:12pm
9
Most recent comment from Lisa Deboni:Hi, the problem of nav menu not working is not within Elementor. the problem is that once the page is published from my phone it is not clickable. i did multiple tests on various devices and it doesn& ...
Despi Mayes
Elementor not workingClosed
Amartha - Modern Elementor WooCommerce Theme
Updated May 9, 2022 at 3:10pm
5
Most recent comment from Neuron:Hi,
We're so sorry that the update took this long to be released, but we're happy to announce that now it's finally out.
So please make sure that you're running the latest Arkhitek ...
IRENE BAU MONTERO
PROBLEMS WITH NEURON CORE PLUGINClosed
Amartha - Modern Elementor WooCommerce Theme
Updated April 7, 2022 at 9:58am
3
Most recent comment from Neuron:Hi @IRENE,PHP Recommendations
Memory Size: memory_limit = 256M
Script execution time: max_execution_time = 400
Number of input variables: max_input_vars = 4000
If you don’t have access to the php ...
andimartini
Header issuesClosed
Kotona - Software and App Landing
Updated April 6, 2022 at 10:05am
9
Most recent comment from Neuron:Hi,
1) I've just made the icon change color when you scroll, please take a look at it.
2) There seems to be an issue with the API token that you've created because as soon as I add another A ...
Craig
License VerificationClosed
Travelosophy — A New Point of View
Updated April 6, 2022 at 9:34am
8
Most recent comment from Neuron:Hi David,Can you please check your ticket, we've already responded to it.Feel free to ask for anything you need.Kind Regards
szymonmdistrict
I can't register license neuron builderClosed
Amina — Beauty and Skincare Shop
Updated April 5, 2022 at 1:13pm
2
Most recent comment from Neuron:Hi,We've already replied to another ticket by you for this issue.Feel free to ask for anything you need.Kind Regards
Miguel Coutinho
Title and BreadcrumbClosed
Bifrost - Simple Portfolio WordPress Theme
Updated April 5, 2022 at 9:33am
13
Most recent comment from Neuron:Hi Miguel,
Sorry to say but it still doesn't work, we've checked it with different devices also via VPN but no luck.
- https://ibb.co/SRfH5rR
- https://ibb.co/PMsqgBC
But can you please tel ...
Maria
Acceptance checkbox in formsClosed
Otivar - Portfolio Theme for Creatives
Updated April 5, 2022 at 9:05am
13
Most recent comment from Neuron:Thanks a lot