I have installed the theme and them imported the demo, however it has worked properly. The front end if now broken and it doesn't look like the back end install the demo correctly
I'm very sorry for the late reply, currently, we're on holiday until the 9th of May, we're working only part-time.
1) You can ignore the error of the demo importer, as it is showing that the images have failed to be imported, but they're not included in the package.
2) About the critical error, can you please check the log and send it here.
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Hello,
I have installed the theme and them imported the demo, however it has worked properly. The front end if now broken and it doesn't look like the back end install the demo correctly
Attached files: Screen Shot 2022-05-04 at 8.35.35 pm.png
Screen Shot 2022-05-04 at 8.38.27 pm.png
Hi,
I'm very sorry for the late reply, currently, we're on holiday until the 9th of May, we're working only part-time.
1) You can ignore the error of the demo importer, as it is showing that the images have failed to be imported, but they're not included in the package.
2) About the critical error, can you please check the log and send it here.
Feel free to ask for anything you need.
Kind Regards
Please see attached
Attached files: error_log.pdf
Hi,
We've just released an update that will fix this issue.
So please make sure that you're running the latest Arkhitekton theme and Neuron Core plugin version.
You can update the theme directly on your dashboard, via the plugin below:
- https://envato.com/market-plugin/
So when you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.
Feel free to ask for anything you need.
Kind Regards
Thank you that has fixed the issue. However I am having this error now
Attached files: Screen Shot 2022-05-11 at 9.33.06 am.png
also how to I remove the top menu when I had added the side menu and move all the content over so it doesnt cover what on the page
Attached files: Screen Shot 2022-05-11 at 9.51.51 am.png
Screen Shot 2022-05-11 at 9.51.45 am.png
When I active your Neuron Core plugin all those errors come up and update butter elementor is removed so I cant update any pages.
Hi Noelle,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on.
Feel free to ask for anything you need.
Kind Regards