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Public Tickets

carlobbb Coupon field disappear from checkoutClosed   Ginea - Modern WooCommerce Theme   Updated November 2, 2021 at 9:50am   3 Most recent comment from Neuron:Hi Carlo,I am very sorry for the late reply, we were not working on the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for ... acqaesthetic Unable to Import DemoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated November 1, 2021 at 3:08pm   2 Most recent comment from Neuron:Hi,First of all, after you install our Kaon theme, you have to install its required plugins by going to Appearance > Install Plugins, but if you have already installed and activated them, you have to ... areizyen demo contentClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated November 1, 2021 at 2:51pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.First of all, after you install our Kaon theme, you have to install its required plugins by going to Appearance > Install Plug ... robija Font in the Hermes themeClosed   Merope - Photography WordPress Theme   Updated November 1, 2021 at 2:15pm   23 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend. 1) I've just fixed the position of the "X" icon, please check it. 2) I've updated the code that I've added bef ... Serena Mascali Logo size too smallClosed   Otivar - Portfolio Theme for Creatives   Updated October 29, 2021 at 2:34pm   6 Most recent comment from Neuron:Hi,Ive managed to change the size of the logo, but please make sure to set the unit to px and then add the size.- https://ibb.co/JjgCVRXFeel free to ask for anything you need.Kind Regards holaworld Portfolio link on BreadcrumbsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 29, 2021 at 2:27pm   8 Most recent comment from Neuron:Hi AnaTorresStudio,Please contact us via our email [email protected], and we will help you.Feel free to ask for anything you need.Kind Regards Twolivermarketing Editing PhotosClosed   Otivar - Portfolio Theme for Creatives   Updated October 28, 2021 at 9:57pm   2 Most recent comment from Neuron:Hi,These "photos" are really portfolio items featured images, so you can change the featured image of a portfolio element by going to Dashboard > Portfolio > Edit Portofio > Featured Image.- https:// ... intertimhr Install/wizard errorsClosed   Amina — Beauty and Skincare Shop   Updated October 28, 2021 at 1:20pm   4 Most recent comment from Neuron:Hi,I've just tried to install the Neuron Builder plugin on your site manually, but unfortunately, I can't due to an error that says "The link you followed has expired", so can you please che ... Andrea Balzano Editing the templateClosed   Torfa - Multi-Concept Agency Theme   Updated October 28, 2021 at 12:43pm   76 Most recent comment from Neuron:Hi Andrea,Have you found anything, is the site loading alright now?Feel free to ask for anything you need.Kind Regards rubyanne2000 update plugin WPBakery Page BuilderClosed   Proton - Minimal Portfolio Theme   Updated October 27, 2021 at 3:01pm   4 Most recent comment from Neuron:Hi,You can simply update the plugin by deleting the old version that you already have and installing the new one by going to Plugins > Add New > Upload Plugin and uploading the zip file of the plugin ... OraLaboraStudio PortfolioClosed   Otivar - Portfolio Theme for Creatives   Updated October 27, 2021 at 12:23pm   8 Most recent comment from Neuron:Thanks for understanding, as we have lots of work to do, we'll fix it as soon as possible. Warmest Regards,NeuronThemes artesdesign Problems with links in portfolioClosed   Otivar - Portfolio Theme for Creatives   Updated October 26, 2021 at 9:21pm   5 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes a-fiqster323 Fail To Import DemoClosed   Bifrost - Simple Portfolio WordPress Theme   Updated October 26, 2021 at 12:28pm   13 Most recent comment from Neuron:hi,I'm so sorry for the late reply, somehow I missed your ticket.I'm not finding any button that has an underline on hover, can you please attach a screenshot of it, anyway, can you please a ... Jonathan logoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 25, 2021 at 1:41pm   2 Most recent comment from Neuron:Hi Jonathan,I am very sorry for the late reply, we were not working on the weekend.You can check the following video tutorial on how to edit the responsive header template.Please let me know if this h ... Sunnyzhang No page templates and materials, can’t activate the theme with the purchase codeClosed   Otivar - Portfolio Theme for Creatives   Updated October 21, 2021 at 7:22pm   2 Most recent comment from Neuron:Hi,I've just responded to another ticket that you've created about this issue, so we can continue to help you from there.Feel free to ask for anything you need.Kind Regards