Public Tickets
 creandovoy2021
		
			
			
			Cant edit header on responsiveClosed
		
		creandovoy2021
		
			
			
			Cant edit header on responsiveClosed		
		
			 Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March 10, 2022 at 10:37pm
			  4
  Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March 10, 2022 at 10:37pm
			  4
				
				 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
		
			
	
	
		 chas68
		
			
			
			Homepage Rows / Cloud typographyClosed
		
		chas68
		
			
			
			Homepage Rows / Cloud typographyClosed		
		
			 Travelosophy — A New Point of View
						  Updated March 10, 2022 at 10:30pm
			  2
  Travelosophy — A New Point of View
						  Updated March 10, 2022 at 10:30pm
			  2
				
				 Most recent comment from Neuron:Hi,1) I've just responded to another ticket by you for this issue.2) You can install the following plugin, it will allow you to add the .otf font files.- https://wordpress.org/plugins/custom-fon ...
Most recent comment from Neuron:Hi,1) I've just responded to another ticket by you for this issue.2) You can install the following plugin, it will allow you to add the .otf font files.- https://wordpress.org/plugins/custom-fon ...
		
			
	
	
		 Ancord2
		
			
			
			Portfolio's categoriesClosed
		
		Ancord2
		
			
			
			Portfolio's categoriesClosed		
		
			 Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March 10, 2022 at  9:20pm
			  26
  Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March 10, 2022 at  9:20pm
			  26
				
				 Most recent comment from Neuron:Thanks a lot
Most recent comment from Neuron:Thanks a lot
		
			
	
	
		 CarolinaSMART
		
			
			
			Demo importer issueClosed
		
		CarolinaSMART
		
			
			
			Demo importer issueClosed		
		
			 Otivar - Portfolio Theme for Creatives
						  Updated March  9, 2022 at 10:54pm
			  6
  Otivar - Portfolio Theme for Creatives
						  Updated March  9, 2022 at 10:54pm
			  6
				
				 Most recent comment from Neuron:Hi Carolina,I've attached there the XML file of the demo data, please import it by going to Dashboard > Tools > Import > WordPress Importer.Feel free to ask for anything you need.Kind Regards
Most recent comment from Neuron:Hi Carolina,I've attached there the XML file of the demo data, please import it by going to Dashboard > Tools > Import > WordPress Importer.Feel free to ask for anything you need.Kind Regards
		
			
	
	
		 justwotravel
		
			
			
			Refound ThemeClosed
		
		justwotravel
		
			
			
			Refound ThemeClosed		
		
			 Travelosophy — A New Point of View
						  Updated March  9, 2022 at  7:25pm
			  8
  Travelosophy — A New Point of View
						  Updated March  9, 2022 at  7:25pm
			  8
				
				 Most recent comment from Neuron:Hi,Sorry but I can't reach the login page, no matter if I'm trying it with "wp-admin" or "wp-login.php", can you please take a look at this?- https://ibb.co/48RvjdcFeel free to ask for anyth ...
Most recent comment from Neuron:Hi,Sorry but I can't reach the login page, no matter if I'm trying it with "wp-admin" or "wp-login.php", can you please take a look at this?- https://ibb.co/48RvjdcFeel free to ask for anyth ...
		
			
	
	
		 creandovoy2021
		
			
			
			Import demo error ArkhitektonClosed
		
		creandovoy2021
		
			
			
			Import demo error ArkhitektonClosed		
		
			 Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March  9, 2022 at  7:24pm
			  4
  Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March  9, 2022 at  7:24pm
			  4
				
				 Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards
Most recent comment from Neuron:Hi,Glad to know that you've managed to solve itFeel free to ask for anything you need.Kind Regards
		
			
	
	
		 Violette
		
			
			
			Updates not showing on mobile devicesClosed
		
		Violette
		
			
			
			Updates not showing on mobile devicesClosed		
		
			 Amartha - Modern Elementor WooCommerce Theme
						  Updated March  9, 2022 at  7:22pm
			  4
  Amartha - Modern Elementor WooCommerce Theme
						  Updated March  9, 2022 at  7:22pm
			  4
				
				 Most recent comment from Neuron:Hi Violette,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
Most recent comment from Neuron:Hi Violette,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards
		
			
	
	
		 parade-studio
		
			
			
			Portfolio featured image resizingClosed
		
		parade-studio
		
			
			
			Portfolio featured image resizingClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated March  9, 2022 at  3:58pm
			  6
  Bifrost - Simple Portfolio WordPress Theme
						  Updated March  9, 2022 at  3:58pm
			  6
				
				 Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards
Most recent comment from Neuron:Very glad to knowFeel free to ask for anything you need.Kind Regards
		
			
	
	
		 parade-studio
		
			
			
			Google Maps on Contact PAgeClosed
		
		parade-studio
		
			
			
			Google Maps on Contact PAgeClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated March  9, 2022 at  3:57pm
			  6
  Bifrost - Simple Portfolio WordPress Theme
						  Updated March  9, 2022 at  3:57pm
			  6
				
				 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, 
NeuronThemes
		
			
	
	
		 creandovoy2021
		
			
			
			cant find Neuron Core Plugin and error with one click demo importClosed
		
		creandovoy2021
		
			
			
			cant find Neuron Core Plugin and error with one click demo importClosed		
		
			 Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March  9, 2022 at  2:53pm
			  3
  Arkhitekton - Modern Architecture and Interior Design WordPress Theme
						  Updated March  9, 2022 at  2:53pm
			  3
				
				 Most recent comment from Neuron:Hi,Can you please import it manually by going to Appearance > Import Demo Data > Manual Import, I've already attached the XML file of the demo content.Feel free to ask for anything you need.Kind ...
Most recent comment from Neuron:Hi,Can you please import it manually by going to Appearance > Import Demo Data > Manual Import, I've already attached the XML file of the demo content.Feel free to ask for anything you need.Kind ...
		
			
	
	
		 chas68
		
			
			
			Duplicating PostClosed
		
		chas68
		
			
			
			Duplicating PostClosed		
		
			 Travelosophy — A New Point of View
						  Updated March  8, 2022 at 10:19pm
			  10
  Travelosophy — A New Point of View
						  Updated March  8, 2022 at 10:19pm
			  10
				
				 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we weren't working at the weekend and somehow I've missed this ticket of yours.But anyway, I've already replied to another ticket by you for th ...
Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we weren't working at the weekend and somehow I've missed this ticket of yours.But anyway, I've already replied to another ticket by you for th ...
		
			
	
	
		 Anna
		
			
			
			RefundClosed
		
		Anna
		
			
			
			RefundClosed		
		
			 Travelosophy — A New Point of View
						  Updated March  8, 2022 at  6:41pm
			  6
  Travelosophy — A New Point of View
						  Updated March  8, 2022 at  6:41pm
			  6
				
				 Most recent comment from Neuron:Hi,
You can ask for a refund via the following link.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
Most recent comment from Neuron:Hi,
You can ask for a refund via the following link.
- https://themeforest.net/refund_requests/new
Feel free to ask for anything you need.
Kind Regards
		
			
	
	
		 treelady
		
			
			
			Portfolio & Blog  Page Title AlignmentClosed
		
		treelady
		
			
			
			Portfolio & Blog  Page Title AlignmentClosed		
		
			 Bifrost - Simple Portfolio WordPress Theme
						  Updated March  7, 2022 at  6:59pm
			  2
  Bifrost - Simple Portfolio WordPress Theme
						  Updated March  7, 2022 at  6:59pm
			  2
				
				 Most recent comment from Neuron:Hi,We've already responded to another ticket by you about this issue.Feel free to ask for anything you need.Kind Regards
Most recent comment from Neuron:Hi,We've already responded to another ticket by you about this issue.Feel free to ask for anything you need.Kind Regards
		
			
	
	
		 fudo jahic
		
			
			
			Square / WoocommerceClosed
		
		fudo jahic
		
			
			
			Square / WoocommerceClosed		
		
			 Otivar - Portfolio Theme for Creatives
						  Updated March  6, 2022 at  2:51pm
			  9
  Otivar - Portfolio Theme for Creatives
						  Updated March  6, 2022 at  2:51pm
			  9
				
				 Most recent comment from Neuron:Hi,To remove the custom cursor, we needed to remove some part from the neuron-functions.php file of the theme, so I've just logged into your site and removed it.Feel free to ask for anything you  ...
Most recent comment from Neuron:Hi,To remove the custom cursor, we needed to remove some part from the neuron-functions.php file of the theme, so I've just logged into your site and removed it.Feel free to ask for anything you  ...
		
			
	
	
		 ccst30
		
			
			
			MenuClosed
		
		ccst30
		
			
			
			MenuClosed		
		
			 Otivar - Portfolio Theme for Creatives
						  Updated March  3, 2022 at 10:24pm
			  21
  Otivar - Portfolio Theme for Creatives
						  Updated March  3, 2022 at 10:24pm
			  21
				
				 Most recent comment from Neuron:Thanks a lotFor sure I'll be back with a solution as soon as possible.Kind Regards
Most recent comment from Neuron:Thanks a lotFor sure I'll be back with a solution as soon as possible.Kind Regards
		
										
													
						
