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Public Tickets

Naïma Underwood Gallery filters not workingClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 24, 2022 at 2:00pm   2 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Can you please provide me with your wp-admin, I will have a quick look to see what's going on. Feel free to ask for any ... Naïma Underwood LightboxClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 21, 2022 at 11:14pm   4 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .mfp-zoom-in.mfp-ready.mfp-bg {     background: black;     opacity: 1 !important; } And, unfortunately, the ... Ergon Gervalla Can't activate licenceClosed   Kotona - Software and App Landing   Updated January 21, 2022 at 1:40pm   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Wondermakers Popup not workingClosed   Amina — Beauty and Skincare Shop   Updated January 20, 2022 at 9:45pm   2 Most recent comment from Neuron:Hi, We'll release an update of the Neuron Builder plugin that will solve this issue, but can you please downgrade the Elementor version until we release the update because it works with other Ele ... Naïma Underwood HeaderClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 19, 2022 at 9:07pm   4 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Naïma Underwood Portfolio page layoutClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 19, 2022 at 3:07pm   12 Most recent comment from Neuron:Hi,Very glad to know that you've managed to solve it.Feel free to ask for anything you need.Kind Regards Fabio Militano redirection on product categoriesClosed   Ginea - Modern WooCommerce Theme   Updated January 19, 2022 at 2:33pm   6 Most recent comment from Neuron:Hi Fabio,I saw that some products were redirected by going to Elemetnor > Product Settings > Redirect URL, so I've just removed the URLs and now everything is alright.Feel free to ask for anyth ... fgiglio Missing PagesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 18, 2022 at 5:08pm   6 Most recent comment from Neuron:Hi, We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use ... Accviss VARIOUS ISSUES PAGEClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 9:02pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards,NeuronThemes Accviss Map cannot be editedClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 9:01pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Accviss Contact page cannot be editedClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 9:01pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Accviss The coordinates do not work.Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 7:49pm   3 Most recent comment from Neuron:Very glad to know that you've managed to solve itKind Regards TheSevenLayers How to edit portfolio itemClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 5:36pm   6 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Have you imported the demo data, if so, you have also imported that portfolio item, so please go to Dashboard > Portfolio > A ... Frankfeldman MISSING AVATARClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 5:08pm   7 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Can you please attach the URL of the page where you're facing this issue, because I couldn't find it?- https://tlcd ... Frankfeldman GIANT LOGO PRESENT ON ALL PAGESClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 17, 2022 at 3:29pm   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just fixed this issue on another ticket that you've created.Ticket #2958190.Feel free to ask for anything you n ...