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Public Tickets

hamidreign Templates not workingClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 27, 2021 at 9:26am   5 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I've just checked your website and saw the license was activated, I could also see the demos at Dashboard > Neuron > Dem ... shiike How to edit text in the menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 27, 2021 at 9:16am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes artesdesign Can't find demo pages, only blocksClosed   Otivar - Portfolio Theme for Creatives   Updated September 25, 2021 at 8:57pm   11 Most recent comment from artesdesign:Thank you, you can close this ticket I will ask other questions in a separate thread. spider-web Translation for "Read more"Closed   Bifrost - Simple Portfolio WordPress Theme   Updated September 23, 2021 at 3:33pm   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes iamthelab Post Background ColorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 23, 2021 at 8:04am   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes WAsystentka Error 503 / demo uploadClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 22, 2021 at 1:50pm   10 Most recent comment from Neuron:Hi,Oh sorry, now I know where the issue exactly is, please go to Dashboard > Elementor > Settings > Post type and select the Portfolio post type there, then you can open that item on Elementor editor ... admissions123 not able to import themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 22, 2021 at 7:59am   6 Most recent comment from Neuron:Hi,Can you please give me full access, so I can take a deep look, and tell me if its needed, can I reset the website, is there any template or anything that you don't want to loose, if not, then ... Fara Homepage thumbnailsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 22, 2021 at 7:33am   2 Most recent comment from Neuron:Hi Fara,You can change the order of the post/projects with the following plugin, so after you've installed the following plugin, go to Dashboard > Posts > All Posts, and you can change their ord ... Vassilis1978 Image in the Search pageClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 4:35pm   8 Most recent comment from Neuron:Hi,We'll take a deep look into this issue to fix it because that option to add the hero image on the search page was added a long time ago, and there seems to be an error with it, but we'll ... Vassilis1978 Typed Heading ElementClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 21, 2021 at 3:49pm   4 Most recent comment from Neuron:You're welcome anytimeFeel free to ask for anything you need.Kind Regards mlunz wrong theme showing on published siteClosed   Merope - Photography WordPress Theme   Updated September 21, 2021 at 11:57am   6 Most recent comment from Neuron:Hi,Have you cleared the server cache, if it doesn't fix this after you clear the server cache, please contact your host providers and explain the issue.Feel free to ask for anything you need.Kind ... carlobbb Cart not coming out after purchaseClosed   Ginea - Modern WooCommerce Theme   Updated September 21, 2021 at 9:18am   11 Most recent comment from Neuron:You're welcome anytime,If there's anything else that I can help you with, please let me know.Warmest Regards,NeuronThemes iamthelab Remove underline from menu and linked header imageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 21, 2021 at 8:05am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Liz Grech can't install on staging siteClosed   Amina — Beauty and Skincare Shop   Updated September 21, 2021 at 7:33am   15 Most recent comment from Neuron:Hi Liz Grech, Every time that there's an update of the Nueorn Builder plugin, you'll see it on the dashboard, so sometimes you may have to go to Dashboard > Updates > Check for updates to ... Amber Waugaman bar below heroClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated September 20, 2021 at 3:58pm   2 Most recent comment from Neuron:Hi Amber,If you want to remove it from the entire site, you can do it by going to Appearance > Customize > Utility > Breadcrumb, or if you want to remove it only for that page, you have to go to Page ...