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Public Tickets

Vassilis1978 Parallax headerClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 30, 2021 at 8:12am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can find the header options by going to Dashboard > Appearance > Customize > Header.As our theme supports header builder, ... 1nce Editing demoClosed   Merope - Photography WordPress Theme   Updated August 28, 2021 at 6:28pm   7 Most recent comment from Neuron:You're welcome anytimeIf you need further help, please let me know.Warmest Regards,NeuronThemes Komuso-Lab change project link in home project slideClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 27, 2021 at 4:40pm   13 Most recent comment from Neuron:Hi,Please go to the Project Settings > General > Redirect and add there the link of the category that you want to redirect the project to.- https://prnt.sc/1qmgdozFeel free to ask for anything you nee ... loachang License VerificationClosed   Otivar - Portfolio Theme for Creatives   Updated August 27, 2021 at 1:40pm   11 Most recent comment from Neuron:Hi,The error 504 Gateway Timeout server error response code indicates that the server while acting as a gateway or proxy, did not get a response in time from the upstream server that is needed in orde ... Serena Mascali License Activation ProblemClosed   Otivar - Portfolio Theme for Creatives   Updated August 26, 2021 at 4:11pm   6 Most recent comment from Neuron:Hi,The video from Youtube is just a sample because the Otivar includes only one demo and inside it is included all of the demo pages that you can see from neuronthemes.com/otivar.Feel free to ask for ... ToniRubenz error when manual scrolling on mobile devices when there is a portfolio blockClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 26, 2021 at 1:45pm   6 Most recent comment from Neuron:Hi Toni,You're welcome anytime and thank you for reporting this issue and helping us to improve the Neuron Builder.If you like our theme, please leave us a rate of 5 stars at ThemeForest, that wo ... 1nce License VerificationClosed   Merope - Photography WordPress Theme   Updated August 26, 2021 at 11:51am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Warmest Regards, NeuronThemes 1emine b782f563-cd25-46bb-88a0-e47aa80b050bClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 26, 2021 at 8:02am   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Appearance > Install Plugin and install all the required plugins by the theme.https://prnt.sc/1qjf8xnFeel free to ask for anything you need.Kind Regards thienhoc I cant remove a imported demoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 26, 2021 at 8:01am   4 Most recent comment from Neuron:Hi, Yes, there was a delete button, but it wasn't functioning as excepted, so we've removed it until we fix it, and currently, we're working on it. Feel free to ask for anything you nee ... Drake Miller Single Product TitlesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 26, 2021 at 7:55am   4 Most recent comment from Neuron:Hi Drake,Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.1 Neuron Core Plugin Version 2.1.6 You can update the them ... acidoverride Can I install specific demo content or does it have to be everythingClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 25, 2021 at 2:54pm   6 Most recent comment from acidoverride:Ok thanks. Takuya Suddenly does not appearClosed   Merope - Photography WordPress Theme   Updated August 25, 2021 at 1:22pm   6 Most recent comment from Neuron:Hi Takuya,Can you please check the article below on how to fix this issue?- https://wordpress.stackexchange.com/questions/222433/blank-white-screen-on-frontend-but-accessible-backendPlease let me kno ... George Georgiev error on instalationClosed   Otivar - Portfolio Theme for Creatives   Updated August 25, 2021 at 12:21pm   2 Most recent comment from Neuron:Hi George,It seems that you've already managed to activate the license as the demo is displaying at Neuron > Demo Import, we're sorry that you haven't received any messages when the de ... mustafa93 inherit only default WooCommerce StylingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 25, 2021 at 11:41am   21 Most recent comment from Neuron:Yes, of course, we've activated a default theme on your site and we've deleted the Amartha theme, then in the package of the amartha theme we've removed the WooCommerce folder and we� ... Komuso-Lab Logo size adaptation for mobileClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2021 at 9:51am   19 Most recent comment from Neuron:Hi,Can you please check the other ticket, I've told you about the home page how to fix it.Feel free to ask for anything you need.Kind Regards