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  Public Ticket #2903218
Install/wizard errors
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  • intertimhr started the conversation

    So I tried to install the Amina theme following everthing in your install video, but there are some error after installation. The wizard is showing some error (images in attachment) and I can't see the verification screen. Also since the wizard never finishes I can't choose to have the pre-build demos which I would like to have. I tried to serach manually for the Neuron builder plugin but there are no results. Why is this happening?

  •  867
    Neuron replied

    Hi,

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  •   intertimhr replied privately
  •  867
    Neuron replied

    Hi,

    I've just tried to install the Neuron Builder plugin on your site manually, but unfortunately, I can't due to an error that says "The link you followed has expired", so can you please check the following article on how to fix it, I've also attached the Neuron Builder plugin so you can install it by going to Plugins > Add New > Upload Plugin after you've fixed that issue.

    https://neuronthemes.com/fix-the-the-link-you-followed-has-expired-error-in-three-easy-steps/

    Feel free to ask for anything you need.

    Kind Regards