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Public Tickets

Fabian31 cant install demo themeClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated December 2, 2021 at 7:53pm   11 Most recent comment from Neuron:Hi Fabian,This is a server issue, and this has nothing to do with the theme itself, Please take a look at the following article on how to fix it.- https://generatepress.com/forums/topic/400-error-wh ... sormehazad Demo ContentClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 2, 2021 at 1:14pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes sellbetter Can't see neuron in sidebarClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated December 1, 2021 at 2:42pm   2 Most recent comment from Neuron:Hi,Have you managed to install the Neuron Builder plugin, if not, then go to Appearance > Theme Setup, and from there you can install the plugin?Feel free to ask for anything you need.Kind Regards sormehazad SidebarClosed   Bifrost - Simple Portfolio WordPress Theme   Updated December 1, 2021 at 2:39pm   2 Most recent comment from Neuron:Hi,Please go to the Homepage and hover at the Edit with Elementor button, then click to edit the header template, and there you'll have the overlay menu section that pops up when you click on the ... Twolivermarketing Adding sections for mobile version onlyClosed   Otivar - Portfolio Theme for Creatives   Updated December 1, 2021 at 2:34pm   2 Most recent comment from Neuron:Hi,You can create a section, and then you can hide it from the desktop by going to the Advanced tab of the section > Responsive > Hide for Desktop, so then the section will be visible only on tablet ... mqqq Animated elements don't shop up in firefoxClosed   Amartha - Modern Elementor WooCommerce Theme   Updated December 1, 2021 at 2:29pm   7 Most recent comment from Neuron:Hi,Thank you so much for reporting it, we'll include this fix in the upcoming update of the theme.Feel free to ask for anything you need.Kind Regards sormehazad StrugglingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated November 30, 2021 at 11:20pm   1 Most recent comment from sormehazad:Nvm  Wondermakers NO PAYMENT OPTIONS?!Closed   Otivar - Portfolio Theme for Creatives   Updated November 30, 2021 at 5:07pm   3 Most recent comment from Neuron:Hi @Wondermakers,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Wondermakers Normal CursorClosed   Otivar - Portfolio Theme for Creatives   Updated November 30, 2021 at 4:55pm   4 Most recent comment from Neuron:Hi,The wp-admin is not working, can you please take a look at it?- https://ibb.co/dfC7QzHFeel free to ask for anything you need.Kind Regards Dimitris Eshop is very slowClosed   Ginea - Modern WooCommerce Theme   Updated November 30, 2021 at 4:53pm   4 Most recent comment from Neuron:Hi Dimitris,I'm so sorry for the late reply, we were not working at the weekend + we had some holidays in our country.You can try it out with the plugins that you've installed, but if it doe ... INL Hamburger Menu icon status not changedClosed   Amina — Beauty and Skincare Shop   Updated November 28, 2021 at 5:22pm   2 Most recent comment from Neuron:Hi, I'm so sorry for the late reply, it's the weekend and we work only part-time, I'll try to cover as much as possible from now.Can you please provide me with your wp-admin, I will ha ... awcoach Waugaman share icons not working (again) on blog pageClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated November 28, 2021 at 5:21pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Accviss MANY MISSING ITEMS DEMOClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated November 26, 2021 at 6:05am   7 Most recent comment from Neuron:Hi,We've just responded to another ticket by you about this issue.Feel free to ask for anything you need.Kind Regards Wondermakers Add to cart doesn't workClosed   Otivar - Portfolio Theme for Creatives   Updated November 24, 2021 at 10:51pm   2 Most recent comment from Neuron:Hi @Wondermakres,Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click private reply.Feel free to ask for anything you need.Kind Regar ... Karsten Logo TextClosed   Proton - Minimal Portfolio Theme   Updated November 23, 2021 at 6:37pm   14 Most recent comment from Neuron:Hi Karsten,I'm so sorry for the misunderstanding, I've removed the title from the portfolio items by adding the following code at Appearance > Customize > Additional CSS. .single-info .proje ...