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Public Tickets

gphousing Change info in FooterClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 6, 2021 at 7:27am   9 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I'm not sure if you've imported the templates that can be found at Appearance > Import Demo Data > Templates.- http ... Usiddiqui901 Importing demo contentClosed   Otivar - Portfolio Theme for Creatives   Updated September 6, 2021 at 7:20am   2 Most recent comment from Neuron:Hi Muneeb,I am very sorry for the late reply, we were not working on the weekend.All of the demo pages are included in the Otivar Main Demo, so you have to import it, and then you can choose the Home� ... Clay portfolio image sizeClosed   Crate - Minimalist WordPress Theme   Updated September 6, 2021 at 7:18am   12 Most recent comment from Neuron:You're welcome anytime,If you need further help, please let me know.Warmest Regards,NeuronThemes Gilbert No access pre-made templateClosed   Merope - Photography WordPress Theme   Updated September 3, 2021 at 7:43am   4 Most recent comment from Neuron:Hi Tanck, Can you please check the article below, also make sure that you're connected to the library. - https://elementor.com/help/the-template-library-is-empty/ Feel free to ask for anything ... carlobbb error installing themeClosed   Ginea - Modern WooCommerce Theme   Updated September 3, 2021 at 7:13am   3 Most recent comment from Neuron:Glad to knowFeel free to ask for anything you need.Kind Regards acidoverride Just renewed support but wont let me respond to older ticketsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 2, 2021 at 4:20pm   18 Most recent comment from Neuron:Hi,Okay, so I've removed the width that you've added at the page setting and added the following code at Appearance > Customize > Additional CSS. /* Shop Pages */ .woocommerce-cart .l-theme- ... Architect132 Installing themeClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated September 2, 2021 at 12:06pm   23 Most recent comment from Neuron:Hi,Unfortunately, it will take time until we fix it because it isn't a minor issue, but you can mix the demos as we've told you before with the WP Reset plugin and by saving the pages as tem ... kbell3617 Error when using themeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated September 2, 2021 at 7:36am   2 Most recent comment from Neuron:Hi,It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/"theme-name"/demo-importer ... rubyanne2000 bugs in the templateClosed   Proton - Minimal Portfolio Theme   Updated September 2, 2021 at 7:34am   4 Most recent comment from Neuron:Hi Anne,If you set the order of the portfolio items to be based on the Menu Order, then they will be sorted based on their order at Dashboard > Portfolio Items, please check the attached screenshot.-� ... gphousing No templates?Closed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated September 1, 2021 at 8:05am   2 Most recent comment from Neuron:Hi, First of all, you need to be sure that you've installed and activated all the plugins that are required by the theme, you can find them by going to Appearance > Install Plugins. After you act ... pierreee1 Elementor not loadingClosed   Torfa - Multi-Concept Agency Theme   Updated August 31, 2021 at 8:28am   20 Most recent comment from Neuron:Hi Ibrahim,We're sorry but support and updates are not included in free packages.Warmest Regards,NeuronThemes Architect132 Slider revolutionClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 30, 2021 at 11:11am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.The author misspelled it, he wrote that you need to paste the Envato Purchase Code, but that's the license of his plugin( ... intan1cm full screen landingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 30, 2021 at 8:28am   4 Most recent comment from Neuron:Hi,I've opened the home page in Elementor editor and I've set the columns gap to no gap at the section that is holding the slider revolution template, now that space is gone.- https://prnt.s ... intan1cm menu activeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 30, 2021 at 8:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes intan1cm post dateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 30, 2021 at 8:13am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes