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  Public Ticket #2911089
One Click Demo Import Fail
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Comments

  • furkangulenc started the conversation

    hello, i am trying to import theme data but i took an error message about one file. how can i fix it? 

    Thank you

  •  869
    Neuron replied

    Hi,

    I am very sorry for the late reply, we were not working on the weekend.

    Can you please provide me with your wp-admin, I will have a quick look to see what's going on.

    Feel free to ask for anything you need.

    Kind Regards


  •   furkangulenc replied privately
  •   furkangulenc replied privately
  •  869
    Neuron replied

    Hi,

    I saw that the demo was imported alright.

    How to import Slider Revolution templates?

    1. From the WordPress dashboard go to the Slider Revolution menu item. http://prntscr.com/ohbe0y
    2. Click on the Manual Import. http://prntscr.com/ohbeb7
    3. Inside the theme > includes > demo-importer > revslider, you will find the sliders that are pre-built with our theme, they also are in the dummy_content folder of the theme package.
    4. Drag & drop them into the Revolution Panel. http://prntscr.com/ohbf9g
    5. They will be available to use via the element Slider Revolution in Elementor. http://prntscr.com/ohbg49

    If you need further help, please let me know.

    Feel free to ask for anything you need.

    Kind Regards


  • furkangulenc replied

    hi,

    you said demo was imported alright  but i have an fail message and there is no any media file in theme. i need all of media files. And thank you for Slider Revolution.


  •  869
    Neuron replied

    Hi,

    We can import the demo with the images included on your site, however, you do not have the right to use the photos included in the demo because you do not have the author's permission to use them. The reason why we could incorporate the photos inside the demo after the import is simply for aesthetic reasons.

    Themes that contain the 'Free images Included' badge in the preview contain images that are allowed to be used by you without the permission of the author.

    So if you want that me to import the demo with images included, you have to provide me with your wp-admin, but please make sure to click on private reply.

    Feel free to ask for anything you need.

    Kind Regards


  • furkangulenc replied

    thank you for explanation.

  •  869
    Neuron replied

    You are welcome anytime, feel free to ask for anything you need

    If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.

    Kind Regards,
    NeuronThemes