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Public Tickets

1nce License VerificationClosed   Merope - Photography WordPress Theme   Updated August 26, 2021 at 11:51am   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Warmest Regards, NeuronThemes 1emine b782f563-cd25-46bb-88a0-e47aa80b050bClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 26, 2021 at 8:02am   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Appearance > Install Plugin and install all the required plugins by the theme.https://prnt.sc/1qjf8xnFeel free to ask for anything you need.Kind Regards thienhoc I cant remove a imported demoClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 26, 2021 at 8:01am   4 Most recent comment from Neuron:Hi, Yes, there was a delete button, but it wasn't functioning as excepted, so we've removed it until we fix it, and currently, we're working on it. Feel free to ask for anything you nee ... Drake Miller Single Product TitlesClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 26, 2021 at 7:55am   4 Most recent comment from Neuron:Hi Drake,Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Version 2.2.1 Neuron Core Plugin Version 2.1.6 You can update the them ... acidoverride Can I install specific demo content or does it have to be everythingClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated August 25, 2021 at 2:54pm   6 Most recent comment from acidoverride:Ok thanks. Takuya Suddenly does not appearClosed   Merope - Photography WordPress Theme   Updated August 25, 2021 at 1:22pm   6 Most recent comment from Neuron:Hi Takuya,Can you please check the article below on how to fix this issue?- https://wordpress.stackexchange.com/questions/222433/blank-white-screen-on-frontend-but-accessible-backendPlease let me kno ... George Georgiev error on instalationClosed   Otivar - Portfolio Theme for Creatives   Updated August 25, 2021 at 12:21pm   2 Most recent comment from Neuron:Hi George,It seems that you've already managed to activate the license as the demo is displaying at Neuron > Demo Import, we're sorry that you haven't received any messages when the de ... mustafa93 inherit only default WooCommerce StylingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated August 25, 2021 at 11:41am   21 Most recent comment from Neuron:Yes, of course, we've activated a default theme on your site and we've deleted the Amartha theme, then in the package of the amartha theme we've removed the WooCommerce folder and we� ... Komuso-Lab Logo size adaptation for mobileClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 25, 2021 at 9:51am   19 Most recent comment from Neuron:Hi,Can you please check the other ticket, I've told you about the home page how to fix it.Feel free to ask for anything you need.Kind Regards acidoverride Link underlineClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 25, 2021 at 8:52am   2 Most recent comment from Neuron:Hi,You can control the underline of the menu items via the following code. ul.menu.m-header-default-menu li.menu-item>a:hover {     box-shadow: none; }Feel free to ask for anything you need.Kind R ... superbossa Problems with scrolling on smatphonesClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated August 25, 2021 at 8:20am   7 Most recent comment from Neuron:Hi,Can you please set the width of the logo with pixels, I've just set it to 200px and now the logo is displaying alright.- https://prnt.sc/1qhmzhwFeel free to ask for anything you need.Kind Rega ... FAISAL HANI how to change the portofolio tamplateClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 24, 2021 at 6:58am   3 Most recent comment from Neuron:Hi Faisal Hani,These portfolio items are made via Elementor, so please go to Dashboard > Elementor > Settings > Post Types and select the Portfolio there, then go to the portfolio item and click on ... Florian Change ACFClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 23, 2021 at 10:55am   10 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes elietuva Demo importingClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated August 23, 2021 at 7:25am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can ignore that as it is just a warning because the demo was imported successfully, if you need further help please let me ... OraLaboraStudio Map & Masonry gridClosed   Bifrost - Simple Portfolio WordPress Theme   Updated August 23, 2021 at 7:08am   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes