Public Tickets
Marc Dietenmeier
Demo ContentClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 23, 2022 at 7:42pm
4
Most recent comment from Neuron:Hi Marc,Okay, I'll attach here the XML file of the demo with images included, so you can import it by going to Dashboard > Appearance > Import Demo Data > Manual Import.Feel free to ask for any ...
Bronswick
DemoClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 23, 2022 at 6:13pm
5
Most recent comment from Neuron:Hi,
Sorry for the late reply, somehow we've missed your ticket.To add widgets to the Shop Sidebar, you have to go to Dashboard > Appearance > Widgets > Shop Sidebar, and there you can search for ...
Nickl
Gap at top of Portfolio pagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 22, 2022 at 6:27pm
7
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
ArneTeubel
Page loading in FirefoxClosed
Proton - Minimal Portfolio Theme
Updated February 22, 2022 at 3:45pm
8
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
colourinvasion
Logo not showingClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated February 21, 2022 at 10:06pm
3
Most recent comment from Neuron:Very glad to know that you've managed to solve itFeel free to ask for anything you need.
Kind Regards
Hafsa
MenuClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 21, 2022 at 8:15pm
13
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.I saw that you're not using the Neuron Nav Menu element, so please go to the Elementor search element are, and search for ...
l3aco
CONTROL PANEL PROBLEMClosed
Amartha - Modern Elementor WooCommerce Theme
Updated February 21, 2022 at 7:08pm
4
Most recent comment from Neuron:Hi,Can we please close this ticket, as I've just responded to another ticket from you about this issue?Kind Regards
ne1thEr Ylan
Missing imagesClosed
Otivar - Portfolio Theme for Creatives
Updated February 21, 2022 at 3:57pm
4
Most recent comment from Neuron:Hi Ylan,I am very sorry for the late reply, we were not working on the weekend.Sorry for messing it up for you, please open a page on Elementor's editor, then click on the Elementor panel menu i ...
cornybierer
safari problemsClosed
Merope - Photography WordPress Theme
Updated February 21, 2022 at 2:16pm
6
Most recent comment from Neuron:Thanks a lotKind Regards
Chris Barrett
Portfolio NavigationClosed
Bifrost - Simple Portfolio WordPress Theme
Updated February 21, 2022 at 1:57pm
4
Most recent comment from Neuron:Hi,
We're so sorry for the late reply, we had some holidays + it was the weekend.Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to c ...
myeppo
Cart Sidebar Not Showing CorrectlyClosed
Amina — Beauty and Skincare Shop
Updated February 18, 2022 at 11:13pm
16
Most recent comment from Neuron:Hi,We're so sorry for the late reply, we had a holiday yesterday.This seems to be an issue with the Elementor Pro and Neuron Builder, so can you please deactivate it until we solve this issue, if ...
komputa
The hamburger menu issue on mobileClosed
Kaon - Creative Website Builder for WordPress & WooCommerce
Updated February 18, 2022 at 11:02pm
2
Most recent comment from Neuron:Hi,
I'm so sorry for the late reply,
We've just released the update of the Neuron Builder plugin, please update it by going to Dashboard > Plugins, and you will see there an update button at ...
bann79
Currency SwitcherClosed
Amartha - Modern Elementor WooCommerce Theme
Updated February 18, 2022 at 1:17pm
2
Most recent comment from Neuron:Hi Bann,
We're so sorry for the late reply, we had a holiday yesterday.Can you please try to achieve it via the following plugin?- https://wordpress.org/plugins/currency-switcher-woocommerce/Fee ...
songbro
theme error whenClosed
Travelosophy — A New Point of View
Updated February 17, 2022 at 2:13am
3
Most recent comment from songbro:.
drapht
Share button customisationClosed
Merope - Photography WordPress Theme
Updated February 16, 2022 at 6:43pm
2
Most recent comment from Neuron:Hi Giuseppe,I've added the following code at Elementor > Site Settings > Custom CSS, and now the download option has been removed.
.elementor-slideshow__share-links a:last-child {
display: no ...