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Public Tickets

Cecilia Pelosi License VerificationClosed   Otivar - Portfolio Theme for Creatives   Updated October 21, 2021 at 7:19pm   6 Most recent comment from Neuron:Hi Cecilia,I've just updated the Neuron Builder plugin on your site and now the license is activated.Feel free to ask for anything you need.Kidn Regards Sunnyzhang No page templates and materials, can’t activate the theme with the purchase codeClosed   Otivar - Portfolio Theme for Creatives   Updated October 21, 2021 at 7:16pm   2 Most recent comment from Neuron:Hi,Can you please take a look at the following video on how to activate the Neuron Builder plugin?Feel free to ask for anything you need.Kind Regards Isaiah My menu on mobile is not showing up but shows up on Desktop and TabletClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 21, 2021 at 7:05pm   2 Most recent comment from Neuron:Hi Isaiah,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards Naïma Underwood Portfolio thumbnailsClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated October 21, 2021 at 11:13am   4 Most recent comment from Neuron:Hi,If you are using thumbnail sizer after finishing the posts, you have to regenerate their thumbnails, follow the instructions below to regenerate thumbnails. Install the plugin Regenerate Thumbnail ... whittakerbianca Site BackgroundClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated October 20, 2021 at 12:10pm   2 Most recent comment from Neuron:Hi, We can change the site background color by going to Appearance > Customize > Style, or by adding the following code at Appearance > Customize > Additional CSS. body { background-color: blue ! ... artesdesign Portfolio picture height controlClosed   Otivar - Portfolio Theme for Creatives   Updated October 20, 2021 at 12:00pm   7 Most recent comment from Neuron:Glad to knowYou're welcome anytime, feel free to ask for anything you need.Kind Regards Anna Sekunda Slider - next/prevClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 20, 2021 at 11:58am   4 Most recent comment from Neuron:You're welcome anytime.Feel free to ask for anything you need.Kind Regards gmashworth PortfolioClosed   Proton - Minimal Portfolio Theme   Updated October 20, 2021 at 11:58am   2 Most recent comment from Neuron:Hi,Can you please provide me with your wp-admin, I will have a quick look to see what's going on.Feel free to ask for anything you need.Kind Regards artesdesign outdated project in metroClosed   Otivar - Portfolio Theme for Creatives   Updated October 20, 2021 at 11:16am   12 Most recent comment from Neuron:Hi Anna,I'm so sorry for the late reply, somehow I missed your ticket.I tried to edit the homepage, but I saw that you're working on it, so I'll be back when you notify me that you' ... Alicebe MenuClosed   Merope - Photography WordPress Theme   Updated October 20, 2021 at 10:59am   7 Most recent comment from Neuron:Hi,I've just opened all of the header templates on the Elementor Editor and checked which one is the Medea header template, so then I've deleted the other header templates and let only that ... OraLaboraStudio Change 1 word &Modify mouse decorationClosed   Otivar - Portfolio Theme for Creatives   Updated October 18, 2021 at 9:00am   13 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Fran Moreno PORTFOLIO - META CONTENTSClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 18, 2021 at 8:32am   2 Most recent comment from Neuron:Hi Fran,I am very sorry for the late reply, we were not working on the weekend.We're so sorry, but you can't display the post date via the Post element, we'll take a look at it and we m ... Anna Sekunda Install problemClosed   Kaon - Creative Website Builder for WordPress & WooCommerce   Updated October 15, 2021 at 12:05pm   6 Most recent comment from Neuron:Hi Ania, Have you managed to solve it? Feel free to ask for anything you need. Kind Regards MarzipanMedia project gallery not always displayed on mobileClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated October 15, 2021 at 12:02pm   7 Most recent comment from Neuron:Hi,I saw that you've deactivated the Neuron Core plugin, so I've activated it and now everything seems to be alright.Feel free to ask for anything you need.Kind Regards OraLaboraStudio Modify Mobile Menu Pop upClosed   Otivar - Portfolio Theme for Creatives   Updated October 14, 2021 at 12:00pm   6 Most recent comment from Neuron:Glad to knowFeel free to ask for anything you need.Kind Regards