Hi! When I enter the generated license token into the Envato API, I get no results. It keeps asking me to activate Neuron Builder and therefore I can't import demos among other things.
I have checked the Envato token and the options you indicate are selected, I attach a screenshot. I don't know what other problem I could have. I have deleted the token and created a new one. I've also tried uninstalling the theme and reinstalling it and it didn't work either.
Hi!
When I enter the generated license token into the Envato API, I get no results. It keeps asking me to activate Neuron Builder and therefore I can't import demos among other things.
I have checked the Envato token and the options you indicate are selected, I attach a screenshot. I don't know what other problem I could have. I have deleted the token and created a new one. I've also tried uninstalling the theme and reinstalling it and it didn't work either.
Thank you very much!
Hi,
Can you please provide me with your wp-admin, I will have a quick look to see what's going on, make sure to click on private reply.
Feel free to ask for anything you need.
Kind Regards
Hi,
I am very sorry for the late reply, we were not working on the weekend.
I've just updated the Neuron Builder plugin to the latest version 1.0.5.1, and now the license is activated.
Feel free to ask for anything you need.
Kind Regards
Hi,
Thank you very much for the support! Everything works great now.
Kind Regards
You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes