Public Tickets
Sasan Saidi
Portfolio and Filters only works occasionallyClosed
Proton - Minimal Portfolio Theme
Updated January 15, 2021 at 1:28pm
14
Most recent comment from Miriam Bunte:Thank you so much guys, everything works fine now!
Rob Snow
Read More listClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 15, 2021 at 8:56am
10
Most recent comment from Neuron:Hi Rob Snow,I am so sorry for the late reply, Glad to know that you've figured it out, so please add the excerpt for the products/posts/portfolios that doesn't have it and it will work alri ...
OraLaboraStudio
Portfolio URLClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 13, 2021 at 6:46pm
13
Most recent comment from OraLaboraStudio:Solved! Thank you so much :)
KatellGuivarch
InformationClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 13, 2021 at 4:57pm
4
Most recent comment from Neuron:Hi KatellGuivarch,
1) You can import the demos into your website, by installing all the required plugins and the One Click Demo Importer plugin, which you will find at Appearance > Install Plugins.
T ...
zealhsu
Variations Product options not showing properlyClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 13, 2021 at 4:54pm
8
Most recent comment from Neuron:Hi,I found an error in our code, so I've fixed that now, and the filter is working alright.Feel free to ask for anything you need.Kind Regards
creative_ways
Plugin and Demo issueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 13, 2021 at 9:06am
7
Most recent comment from Neuron Themes:Hi,Sure, we'll accept the refund.You can ask it here.- https://themeforest.net/refund_requests/newKind Regards
ywitczak007
update Bifrost but child not update correctlyClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 13, 2021 at 8:37am
5
Most recent comment from Neuron Themes:Hi,The child theme is necessary when you want to change the code itself without touching the parent theme.If you don't plan on doing that, you can remove the child theme and keep only the main th ...
Jan Juhaniak
Disappearing contentClosed
Kyoto - Innovative Portfolio Theme for Creatives
Updated January 13, 2021 at 8:18am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Superakki
Kategorien sortierenClosed
Centaurus - Creative Multipurpose WordPress Theme
Updated January 12, 2021 at 6:09pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Muhammed Rias A
Portfolio container padding issueClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 11, 2021 at 12:41pm
4
Most recent comment from Neuron:Hi Muhammed,Can you please add the following code at Appearance > Customize > Additional CSS with the value you want.
.single-portfolio .container {
padding: 0 40px !important;
}
Feel free to as ...
Revvsta
Contacting the author of my themeClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 11, 2021 at 12:10pm
4
Most recent comment from Neuron:Hi Revvsta,Can you please provide me with your wp-admin, I will have a quick look and then I will send you the code to achieve those changes.Feel free to ask for anything you need.Kind Regards
Revvsta
Changing Menu hover + active effectClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 11, 2021 at 10:30am
2
Most recent comment from Neuron:Hi,I've already responded to another ticket from you for this issue.Feel free to ask for anything you need.Kind Regards
Emil
neuron coreClosed
Arteon — Multi-Purpose WordPress Theme
Updated January 11, 2021 at 9:53am
4
Most recent comment from Neuron:You are welcome anytime Emil, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
JakelaCour
Portfolio Images not showing in SafariClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 11, 2021 at 8:51am
3
Most recent comment from Neuron Themes:Hi,Glad to know, feel free to ask for anything you need.Thank you very much for sharing it with us.Kind Regards
zealhsu
woocommerce shop pageClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 11, 2021 at 8:47am
2
Most recent comment from Neuron Themes:Hi,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Please make sure that you have installed and activated all required plugins. ...