Our support team is on holiday from January 1st to 7th. Responses may be delayed, but we'll be back on January 8th. Happy Holidays!

Okay

Public Tickets

Jill Refund pleaseClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 22, 2021 at 8:24am   2 Most recent comment from Neuron Themes:Hi Jill,As for the demo data, we'll help you to achieve what you're looking to achieve.If you have decided not to stay with the theme, we can accept the refund.- https://themeforest.net/refu ... bandaseternas Logo customizationClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 19, 2021 at 5:12pm   22 Most recent comment from Neuron:Hi,PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... Joannakru How to setup default header to all pages / categories etc?Closed   Amartha - Modern Elementor WooCommerce Theme   Updated February 19, 2021 at 5:08pm   6 Most recent comment from Neuron:Hi,Sorry for the late reply,I've gone at Appearance > Customize > Header and reselected the header template and now it's displaying alright.Feel free to ask for anything you need.Kind Regar ... cmarclos Problems with the portfolio items when I install the Polylang pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 16, 2021 at 5:31pm   12 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply.Can you please check the solution spoken here?- https://github.com/polylang/polylang/issues/112 Had the same Problem. Solved it by resaving custom posts.Kind Regards Raffatull89 Failed to importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:30pm   4 Most recent comment from Neuron Themes:Hi,It seems like the import worked fine except for the images that are not included with the package.Here are some getting starting tips.1) Edit your header.In the theme you can either use the header ... tessa main menu dropdownClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:19pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Raffatull89 Failed to importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:04pm   3 Most recent comment from Raffatull89:Hi, unfortunately we can't proceed as needed. We would like to import the demo content but the procedure doesn't work. How we can finalize the importation as expected?Thank you Stefano Portfolio style problemClosed   Proton - Minimal Portfolio Theme   Updated February 15, 2021 at 8:19am   2 Most recent comment from Neuron:Hi Stefano, I've just replied to another ticket from you about this issue. Feel free to ask for anything you need. Kind Regards bann79 ColoursClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 15, 2021 at 8:15am   2 Most recent comment from Neuron:Hi Bann,As you could see that you can use either the footer template that you've created or the default theme footer, so there isn't any option to change the color of the default footer, bu ... sadiartwork helpClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 15, 2021 at 8:09am   2 Most recent comment from Neuron:Hi,You don't have to buy the Pro version of Elementor to use our theme, you can check the documentation of the theme and you will get informed on how to use our theme.How to edit the Header Templ ... digital1820 Footer and single product page setting is not in single placeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 15, 2021 at 8:07am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.You can set your footer at Appearance > Customize > Footer > General, and it will be displayed for the entire site, but if you ... Kablambi Change Header LogoClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 15, 2021 at 8:05am   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Saved Templates and check which header template you're using and change the logo there.How to edit the Header Template?In the theme you can either use the header that ... Rachael hiding image title on basic galleryClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 10, 2021 at 9:07am   2 Most recent comment from Neuron Themes:Hi Rachel,There's a small trick to remove the title, simply add the following style in Custom CSS. .elementor-slideshow__title {     display: none !important; }Feel free to ask for anything y ... ctangmo Apple/Google Pay appearanceClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 9, 2021 at 4:19pm   12 Most recent comment from Neuron:Hi,I am so sorry for the late reply, we weren't working at the weekend, and yesterday I missed your ticket, I apologize.I will take a depth look into it and try to figure out what's going on ... aysuuu Internet Explorer problemClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 9, 2021 at 8:14am   4 Most recent comment from Neuron Themes:Hi Aysu,You can check it here.- https://themeforest.net/item/centaurus-creative-multipurpose-wordpress-theme/22884779#item-description__changelogThe changelog is there, the latest version is 1.1.6.Fee ...