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Public Tickets

xcebria90 Add Gallery Item doesn't workClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 18, 2021 at 8:20am   2 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply, we did not work on the weekend.Make sure to click onto 'Image' a new field will appear where you can upload the image. Feel free to ask for anything ... Varun TestimonialClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 15, 2021 at 5:09pm   4 Most recent comment from Neuron:Hi Varun,Unfortunately, with elements/settings, you can't create a testimonial carousel, but with any plugin, I guess you can do that.Feel free to ask for anything you need.Kind Regards Sasan Saidi Portfolio and Filters only works occasionallyClosed   Proton - Minimal Portfolio Theme   Updated January 15, 2021 at 1:28pm   14 Most recent comment from Miriam Bunte:Thank you so much guys, everything works fine now! Rob Snow Read More listClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 15, 2021 at 8:56am   10 Most recent comment from Neuron:Hi Rob Snow,I am so sorry for the late reply, Glad to know that you've figured it out, so please add the excerpt for the products/posts/portfolios that doesn't have it and it will work alri ... OraLaboraStudio Portfolio URLClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 13, 2021 at 6:46pm   13 Most recent comment from OraLaboraStudio:Solved! Thank you so much :) KatellGuivarch InformationClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 13, 2021 at 4:57pm   4 Most recent comment from Neuron:Hi KatellGuivarch, 1) You can import the demos into your website, by installing all the required plugins and the One Click Demo Importer plugin, which you will find at Appearance > Install Plugins. T ... zealhsu Variations Product options not showing properlyClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated January 13, 2021 at 4:54pm   8 Most recent comment from Neuron:Hi,I found an error in our code, so I've fixed that now, and the filter is working alright.Feel free to ask for anything you need.Kind Regards creative_ways Plugin and Demo issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 13, 2021 at 9:06am   7 Most recent comment from Neuron Themes:Hi,Sure, we'll accept the refund.You can ask it here.- https://themeforest.net/refund_requests/newKind Regards ywitczak007 update Bifrost but child not update correctlyClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 13, 2021 at 8:37am   5 Most recent comment from Neuron Themes:Hi,The child theme is necessary when you want to change the code itself without touching the parent theme.If you don't plan on doing that, you can remove the child theme and keep only the main th ... Jan Juhaniak Disappearing contentClosed   Kyoto - Innovative Portfolio Theme for Creatives   Updated January 13, 2021 at 8:18am   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Superakki Kategorien sortierenClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated January 12, 2021 at 6:09pm   6 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Muhammed Rias A Portfolio container padding issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated January 11, 2021 at 12:41pm   4 Most recent comment from Neuron:Hi Muhammed,Can you please add the following code at Appearance > Customize > Additional CSS with the value you want. .single-portfolio .container { padding: 0 40px !important; } Feel free to as ... Revvsta Contacting the author of my themeClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 11, 2021 at 12:10pm   4 Most recent comment from Neuron:Hi Revvsta,Can you please provide me with your wp-admin, I will have a quick look and then I will send you the code to achieve those changes.Feel free to ask for anything you need.Kind Regards Revvsta Changing Menu hover + active effectClosed   Amartha - Modern Elementor WooCommerce Theme   Updated January 11, 2021 at 10:30am   2 Most recent comment from Neuron:Hi,I've already responded to another ticket from you for this issue.Feel free to ask for anything you need.Kind Regards Emil neuron coreClosed   Arteon — Multi-Purpose WordPress Theme   Updated January 11, 2021 at 9:53am   4 Most recent comment from Neuron:You are welcome anytime Emil, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes