Okay

Public Tickets

Daniel Peixoto The banner is always presentedClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 22, 2021 at 11:42am   1 Most recent comment from Daniel Peixoto:Hello,Everytime that I preview in elementor my website the top banner from Hero is presented. I already turn off the container and the visibility but its presented. jaka ServiceV2 page custom iconsClosed   Proton - Minimal Portfolio Theme   Updated May 21, 2021 at 5:24pm   12 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Antoniopipolo problem accessing the site in backendClosed   Soma - Creative WooCommerce Theme   Updated May 21, 2021 at 6:54am   4 Most recent comment from Neuron:Hi,Sorry for the late reply, somehow I missed your ticket.Please do the following steps:Use your FTP program to log in to your web server.Navigate to your file, in the example, it's the wp-config ... martavega Social media icons on header/menuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 20, 2021 at 12:33pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes spider-web Responsive slides issueClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 20, 2021 at 6:46am   9 Most recent comment from Neuron:Hi,Sorry for the late reply,You can go to the Advanced tab of the Slider Revolution element on the page(or if you're displaying it via the Shortcode) > Responsive > Hide for Mobile, and it will ... kobeedev Importing Demo Content and PluginClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 19, 2021 at 8:36pm   2 Most recent comment from Neuron:Hi,Can you please attach a screenshot, so I can see what's going on?Feel free to as for anything you need.Kind Regards noahglenn portfolio itemsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 18, 2021 at 7:59pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Mitchell Wagstaff Hamburger MenuClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 18, 2021 at 3:34pm   2 Most recent comment from Neuron:Hi Mitchell,Unfortunately, I can't view your site because it's requiring a password to view the site.Please make sure that you're running the latest version of the Bifrost theme and Neu ... janisbrod Empty page in FirefoxClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 4:54pm   4 Most recent comment from Neuron:Hi Janis, Yes, nothing will be lost after the update of the Neuron Core plugin. You might lose any customization that you've done in the Bifrost theme code, so when you're going to make any ... Mathieumar ErrorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 1:45pm   2 Most recent comment from Neuron:Hi Mathieumar, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo- ... Ľudmila Borošová Menu on mobile versionClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 17, 2021 at 1:43pm   6 Most recent comment from Neuron:Hi,You were using version 2.0.2 of the Neuron Core plugin, so I've updated it to version 2.1.6, and now everything is alrigt.Feel free to ask for anything you need.Kind Regards Hossein Afzali Mobile Menu doesn't openClosed   Bifrost - Simple Portfolio WordPress Theme   Updated May 15, 2021 at 1:48pm   6 Most recent comment from Neuron:You’re welcome anytime.Feel free to ask for anything you need.Kind Regards  Sara Pop Up per informazioneClosed   Amartha - Modern Elementor WooCommerce Theme   Updated May 14, 2021 at 9:38pm   2 Most recent comment from Neuron Themes:Hi Sara,You can try this free plugin: https://wordpress.org/plugins/popup-maker/Feel free to ask for anything you need.Kind Regards philschorr NAV dropdownClosed   Arteon — Multi-Purpose WordPress Theme   Updated May 14, 2021 at 9:00pm   5 Most recent comment from Neuron:Hi,We're so sorry for the late reply, we had some holidays in our country.Please go to Appearance > Menus, select the menu that you're displaying on the header, and at the parent item of th ... aysuuu Blog Carousel max. item problemClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated May 14, 2021 at 8:52pm   6 Most recent comment from Neuron:Hi,Have you done the changes that I've told you about in the previous reply, that should fix this issue.Feel free to ask for anything you need.Kind Regards