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Public Tickets

cosmo_handmade any here?Closed   Amartha - Modern Elementor WooCommerce Theme   Updated March 2, 2021 at 3:38pm   4 Most recent comment from Neuron:Hi, We've accepted the refund Kind Regards nshankar x (Close) Button not working in the search on mobileClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 1, 2021 at 3:46pm   5 Most recent comment from nshankar:Have already rated 5 :)  Rachid de Wind Media Gallery IconsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2021 at 10:13am   8 Most recent comment from Neuron:Hi, I am very sorry for the late reply, we were not working on the weekend. Unfortunately, you can't add it because it needs to add some custom code and our support doesn't fully support it, ... jesussuarez PluginsClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 1, 2021 at 10:11am   5 Most recent comment from Neuron:Hi, We can help you to solve the problems that you will face while you're using our Amartha theme, but if you have already decided not to use the Amartha, sure we'll accept a refund request, ... Gisela Bifrost updating 2.0Closed   Bifrost - Simple Portfolio WordPress Theme   Updated March 1, 2021 at 9:44am   2 Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.Please make sure that you're running the latest version of the Bifrost theme and Neuron Core plugin. Bifrost Theme Versi ... Sara Testi menù su versione mobileClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 1, 2021 at 9:34am   2 Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please add the following style at Appearance > Customize > Additional CSS. .elementor-21104 .elementor-element.el ... Sara sistemare immagini BLOGClosed   Amartha - Modern Elementor WooCommerce Theme   Updated March 1, 2021 at 9:33am   2 Most recent comment from Neuron:Hi Sara,I am very sorry for the late reply, we were not working on the weekend.Can you please attach me a link to a blog post that is having this issue with the images, because I've checked them ... Shakermaker123 Wordpress crashes when activating redux framework pluginClosed   Proton - Minimal Portfolio Theme   Updated February 25, 2021 at 5:18pm   5 Most recent comment from Neuron Themes:Hi,I am very sorry for the late reply.Can you please provide us with WordPress admin and FTP if that's possible? We'll solve it out quick, so we can release an update and see why this is hap ... Graeme Redshaw-Boxwell Installation and start-upClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 25, 2021 at 5:07pm   3 Most recent comment from Neuron Themes:Hi Graeme,Glad to know that you've managed to solve it out.Feel free to ask for anything you need.Kind Regards Licua Update wrong HELP!Closed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:45am   18 Most recent comment from Neuron Themes:Hi Licua,It seems like you have updated the site to the latest version, so I don't have to install staging.Can you please check it again, it seems like minifying & combining the JS via the autop ... Rob Snow Pinterest buttonsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:26am   8 Most recent comment from Neuron Themes:Hi Rob,I am sorry for the late reply, the reason why it took so long is that we're pretty confused, we're giving the same parameters as Pinterest is doing, but we're able to see as it ... rasilka Menu header on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 7:35pm   6 Most recent comment from Neuron:Hi Rasa,For the desktop, I've removed the content width that you've set in the section and now it's alright, please check the attached screenshot.- https://prnt.sc/1050xxzAlso for the m ... boru99 Ajax add-to-cart does not work when theme activeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 9:02am   6 Most recent comment from Neuron Themes:Hi Patrick,You're very welcome, feel free to ask for anything you needKind Regards grinsekaetzchen bugs after updates no animations loadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:20am   10 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .theme-loader { display: none !important; } .wow {     visibility: visible !important;     opacity: ... munna695 How to show latest posts automatically in Blog boxed metro layoutClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:06am   10 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we were not working at the weekend and I missed your ticket.Can you please add the following code at Appearance > Customize > Additional CSS. .my-custom-metro ...