Public Tickets
milsie
Missing style.cssClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 11, 2021 at 8:43am
3
Most recent comment from Neuron Themes:Hi Milsie,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Glad to know, feel free to ask for anything you needKind Regards
acidoverride
Post date on embeded templatesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 11, 2021 at 8:37am
4
Most recent comment from Neuron Themes:Hi,We’re sorry for the late reply, we got back working today, the replies time will get normal now(within a business day).Unfortunately, we're not able to edit that. Since that belongs to Eleme ...
Varun
Deleted demo products still showing up on Shop PageClosed
Amartha - Modern Elementor WooCommerce Theme
Updated January 10, 2021 at 7:59pm
15
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Antoniopipolo
Mozilla compatibilityClosed
Soma - Creative WooCommerce Theme
Updated January 10, 2021 at 7:58pm
4
Most recent comment from Neuron:Hi,
I'm sorry for the late reply, we're on holiday and we're working with a limited staff.
Can you please add the following code at Appearance > Customize > Additional CSS?
.wow {
...
audreymarianne
Media Gallery not workingClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 10, 2021 at 7:56pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
ohsocoy
Core Plugin Elementor ProblemClosed
Torfa - Multi-Concept Agency Theme
Updated January 8, 2021 at 12:12pm
4
Most recent comment from Neuron:Hi,Sorry for the late reply,I've just installed a fresh copy of the Neuron Core plugin to your website, and now the editor is working alright.Feel free to ask for anything you need.Kind Regards
aoifekel
Search box duplicatedClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 7, 2021 at 9:16pm
4
Most recent comment from Neuron Themes:Glad to know, feel free to ask for anything that you need Kind Regards
Sasan Saidi
No response - refundClosed
Proton - Minimal Portfolio Theme
Updated January 7, 2021 at 8:30pm
2
Most recent comment from Neuron Themes:Hi Sasan,We're sorry for the misunderstanding, there are 2 support agents, and their tickets are separated. They are both on holiday, so it really doesn't depend on how they perform their ti ...
S-Y
Unfortunately, the files will not decompose at all.Closed
Bifrost - Simple Portfolio WordPress Theme
Updated January 7, 2021 at 8:17pm
3
Most recent comment from Neuron Themes:Hi,Glad to know, feel free to ask for anything you needKind Regards
Mike Carpenter
Theme UpdateClosed
Proton - Minimal Portfolio Theme
Updated January 6, 2021 at 7:54pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards, NeuronThemes
JakelaCour
How to Add Video as Portfolio ItemClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 6, 2021 at 7:50pm
2
Most recent comment from Neuron:Hi JakelaCour,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.There are three type ...
Michael
Multiple Questions - BlogClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 6, 2021 at 7:47pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
ecommirst1
hover colorClosed
Proton - Minimal Portfolio Theme
Updated January 6, 2021 at 7:46pm
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Michael
Editing BlogsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated January 6, 2021 at 7:46pm
2
Most recent comment from Neuron:Hi Michael,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.1) You can choose the l ...
islandstudiobali
Disable Icons Side MenuClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated January 5, 2021 at 9:45pm
2
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we're on holiday until 10 of January, please expect a delay in the replies. Happy holidays, we wish you all the best in 2021.As you're using a header t ...