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Public Tickets

Imagina2004 can not import demo and templatesClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2021 at 1:46pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/mai ... shariqnasser Neuron Core Plugin UpdateClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 20, 2021 at 1:42pm   2 Most recent comment from Neuron:Hi, When you update the theme, please delete the Neuron Core plugin and install it again by going to Appearance > Install Plugins. It's already included in the theme.Feel free to ask for anything ... alldayboutique Mobile Nav MenuClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 19, 2021 at 1:35pm   14 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Graeme Redshaw-Boxwell Pagination StylingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 17, 2021 at 9:07pm   6 Most recent comment from Neuron:Hi Graeme,Can you please attach us a screenshot how the pagination you want to look like, and we can achieve it via some custom CSS code, so you don't need to install any other plugin to your web ... baardind Woocommerce photos not showingClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 17, 2021 at 8:57pm   14 Most recent comment from Neuron:Hi kgonzalezb,The alldayboutique problem has been solved in their private ticket, so if you haven't solved yours yet, please let me know if we can help you.Feel free to ask for anything you need ... debandada Changing the colorClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 16, 2021 at 9:41pm   2 Most recent comment from Neuron:Hi,You can change it by adding the following code at Appearance > Customize > Additional CSS. .a-woo-badge.a-woo-badge--red-color {     color: black !important;     background-color: white ! ... xavi3relvis refundClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 16, 2021 at 9:39pm   2 Most recent comment from Neuron:Hi,We're so sorry for your experience with our Bifrost theme, we can help you to solve your issue, so you can provide us with your wp-admin, make sure to click on private reply.But if you have al ... Amsimm Side HeaderClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 16, 2021 at 9:36pm   2 Most recent comment from Neuron:Hi,Please go to Dashboard > Appearance > Customize > General > Body Offset and add a padding-left there.- https://prnt.sc/11jfvdxFeel free to ask for anything you need.Kind Regards Graeme Redshaw-Boxwell Duplicate content on shop pagesClosed   Amartha - Modern Elementor WooCommerce Theme   Updated April 16, 2021 at 9:30pm   4 Most recent comment from Neuron:Hi Graeme,Very glad to knowFeel free to ask for anything you need.Kind Regards aysuuu Show More button is not workingClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2021 at 9:29pm   11 Most recent comment from Neuron:Glad to know aysuuu how to hide categories name at Portfolio CarouselClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated April 16, 2021 at 9:29pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need Kind Regards, NeuronThemes Dóra Fülöp header on the shop pageClosed   Bifrost - Simple Portfolio WordPress Theme   Updated April 15, 2021 at 2:26pm   4 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Vassilis1978 Media Gallery Metro LayoutClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated April 15, 2021 at 1:00pm   8 Most recent comment from Neuron:Hi,I found the issue on the code, so I've customized it, and now you can continue to work with the Media Gallery element.Feel free to ask for anything you need.Kind Regards Ju2000 Demo Import (Import Failed)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated April 15, 2021 at 12:53pm   2 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/mai ... QWULLEPUT 503 error (import theme)Closed   Bifrost - Simple Portfolio WordPress Theme   Updated April 15, 2021 at 12:22pm   6 Most recent comment from Neuron:Hi, It seems like your server is blocking the request to our server (503 error), if you access directly the URL you can find the content.xml file. - https://neuronthemes.com/bifrost/demo-importer/mai ...