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Public Tickets

Graeme Redshaw-Boxwell Installation and start-upClosed   Amartha - Modern Elementor WooCommerce Theme   Updated February 25, 2021 at 5:07pm   3 Most recent comment from Neuron Themes:Hi Graeme,Glad to know that you've managed to solve it out.Feel free to ask for anything you need.Kind Regards Licua Update wrong HELP!Closed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:45am   18 Most recent comment from Neuron Themes:Hi Licua,It seems like you have updated the site to the latest version, so I don't have to install staging.Can you please check it again, it seems like minifying & combining the JS via the autop ... Rob Snow Pinterest buttonsClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 24, 2021 at 9:26am   8 Most recent comment from Neuron Themes:Hi Rob,I am sorry for the late reply, the reason why it took so long is that we're pretty confused, we're giving the same parameters as Pinterest is doing, but we're able to see as it ... rasilka Menu header on mobileClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 7:35pm   6 Most recent comment from Neuron:Hi Rasa,For the desktop, I've removed the content width that you've set in the section and now it's alright, please check the attached screenshot.- https://prnt.sc/1050xxzAlso for the m ... boru99 Ajax add-to-cart does not work when theme activeClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 9:02am   6 Most recent comment from Neuron Themes:Hi Patrick,You're very welcome, feel free to ask for anything you needKind Regards grinsekaetzchen bugs after updates no animations loadingClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:20am   10 Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS? .theme-loader { display: none !important; } .wow {     visibility: visible !important;     opacity: ... munna695 How to show latest posts automatically in Blog boxed metro layoutClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 23, 2021 at 8:06am   10 Most recent comment from Neuron:Hi,I'm so sorry for the late reply, we were not working at the weekend and I missed your ticket.Can you please add the following code at Appearance > Customize > Additional CSS. .my-custom-metro ... Jill Refund pleaseClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 22, 2021 at 8:24am   2 Most recent comment from Neuron Themes:Hi Jill,As for the demo data, we'll help you to achieve what you're looking to achieve.If you have decided not to stay with the theme, we can accept the refund.- https://themeforest.net/refu ... bandaseternas Logo customizationClosed   Centaurus - Creative Multipurpose WordPress Theme   Updated February 19, 2021 at 5:12pm   22 Most recent comment from Neuron:Hi,PHP Recommendations Memory Size: memory_limit = 256M Script execution time: max_execution_time = 400 Number of input variables: max_input_vars = 4000 If you don’t have access to the php.ini fi ... Joannakru How to setup default header to all pages / categories etc?Closed   Amartha - Modern Elementor WooCommerce Theme   Updated February 19, 2021 at 5:08pm   6 Most recent comment from Neuron:Hi,Sorry for the late reply,I've gone at Appearance > Customize > Header and reselected the header template and now it's displaying alright.Feel free to ask for anything you need.Kind Regar ... cmarclos Problems with the portfolio items when I install the Polylang pluginClosed   Bifrost - Simple Portfolio WordPress Theme   Updated February 16, 2021 at 5:31pm   12 Most recent comment from Neuron Themes:Hi,I am sorry for the late reply.Can you please check the solution spoken here?- https://github.com/polylang/polylang/issues/112 Had the same Problem. Solved it by resaving custom posts.Kind Regards Raffatull89 Failed to importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:30pm   4 Most recent comment from Neuron Themes:Hi,It seems like the import worked fine except for the images that are not included with the package.Here are some getting starting tips.1) Edit your header.In the theme you can either use the header ... tessa main menu dropdownClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:19pm   8 Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot. Kind Regards, NeuronThemes Raffatull89 Failed to importClosed   Arkhitekton - Modern Architecture and Interior Design WordPress Theme   Updated February 16, 2021 at 5:04pm   3 Most recent comment from Raffatull89:Hi, unfortunately we can't proceed as needed. We would like to import the demo content but the procedure doesn't work. How we can finalize the importation as expected?Thank you Stefano Portfolio style problemClosed   Proton - Minimal Portfolio Theme   Updated February 15, 2021 at 8:19am   2 Most recent comment from Neuron:Hi Stefano, I've just replied to another ticket from you about this issue. Feel free to ask for anything you need. Kind Regards