Public Tickets
duongvantue
wordpress can't load elementorClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2021 at 4:41pm
7
Most recent comment from Neuron:Hi,I've checked your website, and I could edit pages with Elementor.- https://prnt.sc/10ndy4fAnd for the portfolios, they're showing another error for me, so please check the article below ...
Rob Snow
CSS adjustmentsClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 16, 2021 at 8:11am
12
Most recent comment from Neuron:Hi Rob,I've updated the code once again, so can you please check it now.Feel free to ask for anything you need.Kind Regards
Belinda
Menu headerClosed
Arkhitekton - Modern Architecture and Interior Design WordPress Theme
Updated March 16, 2021 at 7:49am
4
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
nshankar
Pagination / Page Numbers should be seen under products in mobile view of shopClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 15, 2021 at 8:13am
14
Most recent comment from Neuron:Hi,I am very sorry for the late reply, we were not working on the weekend.No, the changes won't disappear, but if they do so, you don't need to worry about it because you have the attached f ...
philschorr
NAV dropdown StylingClosed
Arteon — Multi-Purpose WordPress Theme
Updated March 11, 2021 at 8:16pm
2
Most recent comment from Neuron:Hi,Unfortunately, the Arteon theme doesn't support the header builder, maybe you've seen it on a ticket that was for another theme, but can you please tell me what do you want to change on t ...
adrianlevinenvato
FontsClosed
Dendrite - Creative Portfolio Theme
Updated March 11, 2021 at 8:13pm
2
Most recent comment from Neuron:Hi,Can you please add the following code at Appearance > Customize > Additional CSS?
@media (max-width: 720px) {
.page-heading h2,
.page-heading h3 {
font-size: 20px !i ...
OraLaboraStudio
Disable Lazy Load in some pagesClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 11, 2021 at 6:56pm
11
Most recent comment from OraLaboraStudio:Thanks a lot for your work! I will wait. I'm sure it will be amazing :))
Stefano
PortfolioClosed
Proton - Minimal Portfolio Theme
Updated March 10, 2021 at 8:28am
30
Most recent comment from Neuron:Hi Stefano,This can also be a problem with the resolution of your device, have you tested it on another device because it's working alright for us, I've also attached a screenshot of it.- ht ...
alldayboutique
Translation ShopClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 9, 2021 at 10:55pm
15
Most recent comment from Neuron:Hi,I'm really sorry for the late reply, somehow I missed your ticket.I've done some research and tried to get know what's going on with those strings that are not getting translated, so ...
Stilknecht
Backend loads very slowlyClosed
Dendrite - Creative Portfolio Theme
Updated March 8, 2021 at 7:34pm
2
Most recent comment from Neuron:Hi Rüdiger,Please make sure that you're running the latest version of the Dendrite theme.
Dendrite Theme Version 1.2.7
You can update the theme directly on your dashboard, via the plugin below ...
Stilknecht
Media Library not workingClosed
Dendrite - Creative Portfolio Theme
Updated March 8, 2021 at 7:23pm
2
Most recent comment from Neuron:Hi,Can you please read the article below on how to fix it?- https://wpengine.com/resources/troubleshooting-wordpress-media-library/Feel free to ask for anything you need,Kind Regards
Mirceanikkels
Make carousell image fully clickableClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 6, 2021 at 5:53pm
6
Most recent comment from Neuron:You are welcome anytime, feel free to ask for anything you need
If you like our theme, please leave us a rate of 5 stars at ThemeForest, that would help us a lot.
Kind Regards,
NeuronThemes
Sara
Fascia Viola StoreClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 5, 2021 at 9:02pm
2
Most recent comment from Neuron:Hi Sara,We've hidden these options since there are custom options that would affect ours.
Can you please add the following PHP in your functions.php of the child theme or via the Code Snippets pl ...
Sara
Articolo BlogClosed
Amartha - Modern Elementor WooCommerce Theme
Updated March 5, 2021 at 8:59pm
2
Most recent comment from Neuron:Hi Sara,Can you please add the following code at Appearance > Customize > Additional CSS?
.o-breadcrumb {
display: none !important;
}Feel free to ask for anything you need.Kind Regards
manupkp
Imported theme not working rightClosed
Bifrost - Simple Portfolio WordPress Theme
Updated March 5, 2021 at 5:09pm
12
Most recent comment from Neuron:Hi,You've selected the same menu on mobile for both languages, so now I've checked the "One Page Menu - englanti" for the English Menu.- https://prnt.sc/10dt6uyFeel free to ask for anything ...